Crystal Estrada
Los Angeles
Summary
Bilingual professional with strong customer service skills. Experienced in managing operations and engaging guests effectively to enhance satisfaction and resolve issues promptly.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Parking Booth Attendant
Sunrise Lax
Los Angeles
2022.02 - 2025.10
- Managed parking booth operations during peak hours.
- Processed payments and issued receipts efficiently.
- Dispatched drivers to and from Lax airport
Hotel Front Desk Receptionist
Century Park Hotel
Los Angeles
2020.04 - 2022.01
- Greeted guests warmly upon arrival and checked them into their rooms.
- Processed payments and managed cash register accurately during shifts.
- Answered guest inquiries promptly and resolved issues effectively.
Cashier
Adlong Groceries & Produce
Los Angeles
2018.05 - 2021.09
- Processed customer transactions efficiently and accurately at busy grocery store.
- Handled cash, credit, and debit transactions following company procedures.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Central High School Tri-C
Los AngelesSkills
- Bilingual communication
- Customer service
- Team collaboration
- Friendly demeanor
- Guest engagement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Parking Booth Attendant
Sunrise Lax
2022.02 - 2025.10
Hotel Front Desk Receptionist
Century Park Hotel
2020.04 - 2022.01
Cashier
Adlong Groceries & Produce
2018.05 - 2021.09
Central High School Tri-C