Jonathan Dunning
Salton City,CA
Summary
Skilled Tow Truck Operator with a proven track record at A&G Towing, adept in vehicle recovery and accident scene management. Demonstrates exceptional mechanical tool proficiency and a commitment to safety, reducing service call response times significantly. Excelled in customer service, ensuring minimal damage claims and fostering trust. Trained peers in best practices, showcasing leadership and technical expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tow Truck Operator
A&G Towing
04.2020 - 05.2025
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
- Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
Lead of Maintenance
River Gardens Apartments
Needles, CA
04.2019 - 03.2024
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Plumber
Colorado River Plumbing
Needles, CA
02.2019 - 12.2023
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Education
Basic Studies -
West Shores High School
Salton City, CA06.2012
Skills
- Recovering vehicles
- Lockout kit
- Flatbed truck expertise
- Assisting customers
- Vehicle inspection
- Preventive Maintenance
- Winch operation
- Mechanical tools
- Safe driving practices
- Route navigation
- Hydraulic systems
- Vehicle recovery
- Operating hydraulics
- Load securing
- Flatbed experience
- Accident scene management
- Roadside assistance
- Mechanic shop support
- Accident clearing
Certification
AAA Certification
CHP Certification
Timeline
Tow Truck Operator
A&G Towing
04.2020 - 05.2025
Lead of Maintenance
River Gardens Apartments
04.2019 - 03.2024
Plumber
Colorado River Plumbing
02.2019 - 12.2023
Basic Studies -
West Shores High School