Crystal De Grace
Toronto,ON
Summary
Dedicated and experienced Commodity Trader and Sales Associate with over 3 years of experience in the sales, complemented by a background in administration/logistics. Proficient in effectively managing both in person and remote operations, demonstrating unwavering motivation in task completion and problem-solving, while maintaining a positive and enthusiastic attitude. Committed to ongoing professional development and continual growth in my field, while leveraging my multifaceted skills to excel in any intertwined fields alike.
Overview
3
3
years of professional experience
Work History
SALES ASSOCIATE & PERSONAL STYLIST
Aritzia
10.2023 - Current
- Consistently exceeded sales expectations by working on genuine connections with clients, creating memorable and positive experiences through effective communication and personalized engagement
- Leveraged exceptional interpersonal skills and product knowledge to result in repeat business and referrals to other clients
- Articulated product features and benefits in a compelling manner, tailoring communication to resonate with the unique preferences and style preferences of each client
- Monitored industry trends and competitor activities to identify opportunities for product differentiation.
- Utilizing a FIL tool to track and manage incoming orders as well as collect product for daily shipment
- Generating and printing packing slips/labels, and packing the orders to create efficient pickups with our shipping company
COMMODITY TRADER & BUSINESS DEVELOPER
Seapass Trading Inc.
06.2022 - Current
- International trade professional, specialized in sourcing and selling agricultural commodities (meat protein) in all major global markets
- Directed and oversaw the development of the company's Vegan business including supplier meetings, supplier negotiations, and selecting products that align with our company's objectives
- Maintaining regular remote client and supplier communication through telephone, conference call (zoom) and email
- Conducted in-person meetings with clients and suppliers to strengthen business relationships and actively engage in the procurement and sales process
- Traveled for business purposes to meet with clients and identify new opportunities.
SALES ASSOCIATE/ ADMINISTRATIVE ASSISTANT & SOCIAL MEDIA MANAGEMENT
Classico Roma
05.2021 - 06.2022
- Successfully met company's monthly sales target for a diverse range of high-end furniture sourced internationally (Turkey, Spain, Italy and more)
- Drove exceptional customer service, cultivating strong client relationships and ensuring customer satisfaction
- Orchestrated marketing initiatives to elevate brand visibility and boost sales, including website and Instagram management, event promotion, and strategic content creation
- Played a pivotal role as the assistant in Administration and Logistics by building and managing the invoice system, monitoring deliveries, and communicating with vendors and clients to ensure efficient logistical operations on a daily basis.
Education
Post-Secondary School - Interior Decorating
George Brown College
Toronto, ON04.2021
Skills
- Exceptional Customer Service
- Task Oriented
- Strong interpersonal skills
- Professional Writing
- Communication
- Networking
- Remote work proficiency
Timeline
SALES ASSOCIATE & PERSONAL STYLIST
Aritzia
10.2023 - Current
COMMODITY TRADER & BUSINESS DEVELOPER
Seapass Trading Inc.
06.2022 - Current
SALES ASSOCIATE/ ADMINISTRATIVE ASSISTANT & SOCIAL MEDIA MANAGEMENT
Classico Roma
05.2021 - 06.2022
Post-Secondary School - Interior Decorating
George Brown College