Summary
Overview
Work History
Education
Skills
Timeline
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Crystal De Grace

Toronto,ON

Summary

Dedicated and experienced Commodity Trader and Sales Associate with over 3 years of experience in the sales, complemented by a background in administration/logistics. Proficient in effectively managing both in person and remote operations, demonstrating unwavering motivation in task completion and problem-solving, while maintaining a positive and enthusiastic attitude. Committed to ongoing professional development and continual growth in my field, while leveraging my multifaceted skills to excel in any intertwined fields alike.

Overview

3
3
years of professional experience

Work History

SALES ASSOCIATE & PERSONAL STYLIST

Aritzia
10.2023 - Current
  • Consistently exceeded sales expectations by working on genuine connections with clients, creating memorable and positive experiences through effective communication and personalized engagement
  • Leveraged exceptional interpersonal skills and product knowledge to result in repeat business and referrals to other clients
  • Articulated product features and benefits in a compelling manner, tailoring communication to resonate with the unique preferences and style preferences of each client
  • Monitored industry trends and competitor activities to identify opportunities for product differentiation.
  • Utilizing a FIL tool to track and manage incoming orders as well as collect product for daily shipment
  • Generating and printing packing slips/labels, and packing the orders to create efficient pickups with our shipping company

COMMODITY TRADER & BUSINESS DEVELOPER

Seapass Trading Inc.
06.2022 - Current
  • International trade professional, specialized in sourcing and selling agricultural commodities (meat protein) in all major global markets
  • Directed and oversaw the development of the company's Vegan business including supplier meetings, supplier negotiations, and selecting products that align with our company's objectives
  • Maintaining regular remote client and supplier communication through telephone, conference call (zoom) and email
  • Conducted in-person meetings with clients and suppliers to strengthen business relationships and actively engage in the procurement and sales process
  • Traveled for business purposes to meet with clients and identify new opportunities.

SALES ASSOCIATE/ ADMINISTRATIVE ASSISTANT & SOCIAL MEDIA MANAGEMENT

Classico Roma
05.2021 - 06.2022
  • Successfully met company's monthly sales target for a diverse range of high-end furniture sourced internationally (Turkey, Spain, Italy and more)
  • Drove exceptional customer service, cultivating strong client relationships and ensuring customer satisfaction
  • Orchestrated marketing initiatives to elevate brand visibility and boost sales, including website and Instagram management, event promotion, and strategic content creation
  • Played a pivotal role as the assistant in Administration and Logistics by building and managing the invoice system, monitoring deliveries, and communicating with vendors and clients to ensure efficient logistical operations on a daily basis.

Education

Post-Secondary School - Interior Decorating

George Brown College
Toronto, ON
04.2021

Skills

  • Exceptional Customer Service
  • Task Oriented
  • Strong interpersonal skills
  • Professional Writing
  • Communication
  • Networking
  • Remote work proficiency

Timeline

SALES ASSOCIATE & PERSONAL STYLIST

Aritzia
10.2023 - Current

COMMODITY TRADER & BUSINESS DEVELOPER

Seapass Trading Inc.
06.2022 - Current

SALES ASSOCIATE/ ADMINISTRATIVE ASSISTANT & SOCIAL MEDIA MANAGEMENT

Classico Roma
05.2021 - 06.2022

Post-Secondary School - Interior Decorating

George Brown College

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Crystal De Grace