Crystal Cruz Perez
Highland
Summary
Personable and compassionate with keen understanding of patient care and support, ensuring positive and comforting environment. Knowledgeable in basic medical procedures and patient hygiene, demonstrating proficiency in vital signs monitoring and assisting with daily living activities. Dedicated to enhancing patient well-being and providing exceptional care.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Home2Suites by Hilton
09.2023 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
CNA in Training
Jurupa Valley Post Acute Center
06.2023 - 08.2023
- Participated in interdisciplinary team meetings to discuss individualized care plans for better patient outcomes.
- Demonstrated professionalism through adherence to ethical guidelines, maintaining strict confidentiality concerning all sensitive patient information.
- Applied infection control protocols to minimize the risk of cross-contamination among patients, staff, and visitors.
- Developed strong rapport with patients and families, addressing concerns and offering emotional support when needed.
- Assisted nurses with patient assessments, accurately documenting vital signs and health observations.
Warehouse Inventory Clerk
Lineage Logistics LLC
06.2022 - 01.2023
- Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
- Facilitated smooth communication between warehouse staff and other departments, providing updates on inventory availability and shipment statuses as needed.
- Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
- Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.
- Supported quality control efforts, inspecting incoming shipments for damage or discrepancies before adding them to the inventory system.
Education
CNA Certificate - Nursing
Mckallen Medical Training Center
Rancho Cucamonga, CA08-2023
High School Diploma -
Alta Vista South Charter High School
San Bernardino, CA06-2014
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Patient transfers
- Dressing assistance
- Medical terminology
- Vital signs
Languages
Spanish
Professional Working
Timeline
Front Desk Receptionist
Home2Suites by Hilton
09.2023 - 06.2024
CNA in Training
Jurupa Valley Post Acute Center
06.2023 - 08.2023
Warehouse Inventory Clerk
Lineage Logistics LLC
06.2022 - 01.2023
CNA Certificate - Nursing
Mckallen Medical Training Center
High School Diploma -
Alta Vista South Charter High School
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