- Personal Development and Self-Improvement
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Crystal Crickmore
Los Angeles
Summary
Dynamic Banquet Captain at American Golf Corporation, skilled in team management and event coordination. Achieved improved team efficiency through effective scheduling and pre-event briefings. Renowned for exceptional service and attention to detail, fostering strong client relationships that drove repeat business. Proficient in food safety and sanitation, ensuring a seamless dining experience.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Banquet Captain
American Golf Corporation - Chester Washington Golf Course
12.2021 - Current
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
- Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Fostered positive client relationships, leading to repeat business, by providing exceptional service and attention to detail.
- Maintained meticulous event records, ensuring accurate billing and inventory management.
- Led team meetings to discuss upcoming events, assign roles, and set expectations.
- Improved team efficiency with comprehensive pre-event briefings and debriefings.
- Coordinated with event planners for seamless event organization, leading to increased positive reviews.
Banquet Server
Party Staff
05.2016 - 05.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Supported successful execution of themed events, customizing service approach to match event style.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Recreational Leader
City Of Inglewood
08.2015 - 08.2016
- Managed the safe and efficient operation of recreational facilities, ensuring a positive experience for all users.
- Scheduled events in recreation facilities and monitored facility conditions.
- Registered participants and answered specific event inquiries.
- Collaborated with fellow staff members to develop a well-rounded schedule of recreational offerings, resulting in higher attendance rates.
- Assisted in the development of new recreational programs for better participant enjoyment and retention.
- Supervised groups of youths during various indoor and outdoor recreational activities to ensure safety and fun.
- Facilitated effective problem-solving among participants in conflicts or disagreements during recreational activities.
- Developed strong relationships with parents and guardians through regular communication regarding their child''s progress and experiences.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Assisted in preparing recreational materials and supplies for each activity.
- Factored-in abilities, needs and interests of participants in development of events and programs.
Dental Assistant
Concealed Braces of Beverly Hills and Marina Del Rey
06.2005 - 11.2012
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Prepared patient X-rays and images for review by dentist.
- Scheduled and confirmed patient appointments.
- Exposed, developed and mounted dental x-rays.
Education
No Degree - Dental Assistant
Everest College
Los Angeles, CA06-2006
Skills
- Team management
- Banquet setup
- Team member development
- Staff leadership
- Staff supervision
- Food safety and sanitation
- Inventory management
- Table setting expertise
- Team player
- Professional and courteous
- High volume dining
- Menu presentation
- Service coordination
- Event catering
- Food running
- Table bussing
- Food handlers card
- Banquet coordination
- Staff scheduling
- Order expediting
- Hospitality service expertise
- Attention to detail
- Professional attitude
- Problem-solving abilities
- Teamwork and collaboration
Interests
Timeline
Banquet Captain
American Golf Corporation - Chester Washington Golf Course
12.2021 - Current
Banquet Server
Party Staff
05.2016 - 05.2022
Recreational Leader
City Of Inglewood
08.2015 - 08.2016
Dental Assistant
Concealed Braces of Beverly Hills and Marina Del Rey
06.2005 - 11.2012
No Degree - Dental Assistant
Everest College
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