Crystal Castilloux
Hanmer
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Norwex Sales Consultant
Norwex North America
10.2018 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting my fellow team of 95 Consultants in achieving their individual goals and targets.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Lunch Supervisor
Conseil Scolaire Catholique Du Nouvelon
04.2020 - Current
- Circulated among tables to assist 25-50 young students with opening containers and lunch items.
- Enforced rules by redirecting negative student behaviour.
- Demonstrated professionalism at all times while representing the school's values.
- Resolved conflicts between students effectively, fostering an inclusive environment for all.
Office Administrative Assistant
Dr Brian Dressler
09.2006 - 10.2010
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Created and updated records and files.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Education
Diploma - Pharmacy Technician
Collège Boréal
Greater Sudbury, ON09.2005
Diploma - Dental Assisting Level 1
Collège Boréal
Greater Sudbury, ON05.2003
Skills
- Leadership Experience
- Customer Service
- Computer Proficiency
- Communication
- Attention To Detail
- Organized and Efficient
- Problem-Solving
- Willing to Learn
- Strong Work Ethic
- Appointment Scheduling
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Lunch Supervisor
Conseil Scolaire Catholique Du Nouvelon
04.2020 - Current
Norwex Sales Consultant
Norwex North America
10.2018 - Current
Office Administrative Assistant
Dr Brian Dressler
09.2006 - 10.2010
Diploma - Pharmacy Technician
Collège Boréal
Diploma - Dental Assisting Level 1
Collège Boréal
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