Crystal Castaneda
Los Angeles
Summary
Welcoming customer service cashier that is adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Genuine people-person that is successful at mediating various disputes and can handle food preparation with speed and accuracy.
Overview
1
1
year of professional experience
Work History
Cashier/Food Preparation Worker
Go Greek Yogurt
452 N Bedford Dr, Beverly Hills, CA 90210
11.2023 - 02.2024
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Cashier/Food Preparation Worker
Michoacana Ice Cream
2130 S Fremont Ave, Alhambra, CA 91803
07.2023 - 10.2023
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Packaged and stored food products following proper handling and preservation methods.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Kept composure and work quality while under stress.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Cashier/Customer Service
Noah's New York Bagels
250 N Larchmont Blvd, Los Angeles, CA 90004
11.2022 - 12.2022
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Handled daily credit and cash transactions for customers with accuracy and speed.
- Maintained reports of transactions and greeted customers when entering and leaving the establishment.
- Used POS system to enter orders, process payments, and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Guaranteed customer satisfaction by quickly delivering orders.
- Learned other teammates' work tasks to train as backup.
Education
Associate of Arts - Music Performance
Los Angeles City College
Los Angeles06.2025
High School Diploma -
Ramon C Cortines School of VAPA
Los Angeles, CA06.2023
Skills
- Telephone Reception
- POS Inventory System Operation
- Cooperative Attitude
- Conflict Resolution Techniques
- Adaptable and Flexible
- Food Sales and Promotion
- Conversant and fluent in Spanish
- Merchandise Packaging
- Vegetable and Fruit Preparation
- Surface Work
- Preparing Food Items
- Customer Satisfaction
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Food Preparation Worker
Go Greek Yogurt
11.2023 - 02.2024
Cashier/Food Preparation Worker
Michoacana Ice Cream
07.2023 - 10.2023
Cashier/Customer Service
Noah's New York Bagels
11.2022 - 12.2022
Associate of Arts - Music Performance
Los Angeles City College
High School Diploma -
Ramon C Cortines School of VAPA