Crystal Brodbeck

Pharmacy Technician

Via Lido Drugs

Newport Beach

08.2004 - Current

Processed prescriptions accurately for diverse patient needs at local pharmacy.
Managed inventory levels to ensure medication availability and compliance.
Assisted pharmacists in preparing and dispensing medications efficiently.
Maintained cleanliness and organization of pharmacy work areas daily.
Provided exceptional customer service, answering inquiries and resolving issues.
Collaborated with healthcare professionals to streamline patient care processes.
Trained new staff on pharmacy protocols and customer interaction techniques.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Managed filing of prescriptions, both electronically and manually.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Restocked shelves with new supplies of medications as needed.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Assisted in training new employees on pharmacy procedures.
Organized work areas so that everything was easily accessible when needed.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Provided customer service to patients by answering questions about medications and health-related topics.
Executed vaccine administration with precision, adhering to pharmacy standards.