Crystal Bamfo
Calgary
Summary
Detail-oriented and compassionate healthcare professional with 6+ years of experience in medical administration, emergency response, and patient support. Skilled in managing clinical documentation, scheduling, patient communication, and providing frontline medical interventions in high-pressure environments. Adept at combining administrative efficiency with strong interpersonal skills to ensure seamless operations and excellent patient care.
Overview
5
5
years of professional experience
Work History
Travel Consultant
Canadian Travel Clinics
01.2022 - 08.2023
- Scheduled and managed patient appointments, ensuring smooth clinic flow.
- Transcribed and updated medical records with accuracy and confidentiality.
- Greeted patients and provided customer service, resolving inquiries with professionalism.
- Supported clinical staff with administrative duties and patient coordination.
- Contributed to efficient clinic operations during high-volume vaccination campaigns.
Medic
Trojan Safety Services
08.2023 - 05.2025
- Responded to emergency medical situations, including trauma, respiratory, and cardiac incidents.
- Performed medical interventions under urgent conditions with composure and accuracy.
- Maintained accurate patient reports, incident documentation, and shift records.
- Ensured safety compliance and readiness of emergency equipment and supplies.
- Collaborated with occupational health teams to support worker safety and wellness.
Healthcare Specialist
Calgary Dropin Center
06.2020 - 09.2022
- Provided frontline emergency care in high-stress situations, including overdose response and acute trauma management.
- Conducted health and safety checks while offering compassionate support to vulnerable populations.
- Documented incidents, medical interventions, and client interactions for accurate reporting.
- Worked with multidisciplinary teams to coordinate patient care and crisis management.
Education
Emergency Medical Responder -
Southern Alberta Institute of Technology
Calgary, AB09-2018
Skills
- Proficient in medical documentation
- Appointment scheduling
- Customer service proficiency
- Accurate transcription
- Emergency medical interventions
- Trauma and overdose response
- Interdisciplinary project collaboration
- Clear verbal and written communication
- Client relationship development
Additional Experience
- Sales & Customer Service
- Sold and managed high-ticket packages, medical equipment, and supplements.
- Leveraged interpersonal skills to build trust, manage client relations, and drive results.
- Developed transferable communication and organizational skills applicable to healthcare admin roles.
Timeline
Medic
Trojan Safety Services
08.2023 - 05.2025
Travel Consultant
Canadian Travel Clinics
01.2022 - 08.2023
Healthcare Specialist
Calgary Dropin Center
06.2020 - 09.2022
Emergency Medical Responder -
Southern Alberta Institute of Technology
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