Crystal Bamfo
Calgary,AB
Summary
Highly skilled and experienced Registered EMR Paramedic with a proven record of composure and exceptional care in high-stress situations. Recognized for outstanding communication and interpersonal skills, adept at building rapport and trust with a diverse clientele. Committed team player with a positive attitude and a drive for excellence. Background in sales, customer service, and leadership development adds value to any organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered EMR Paramedic
Trojan Safety
01.2023 - Current
- Conduct medical and trauma assessments, providing vital interventions in high-pressure environments
- Complete thorough patient assessments and maintain documentation to ensure accurate record-keeping
- Ensure a clean and safe environment, including providing emergency exit routes.
Travel Consultant
Canadian Travel Clinics
01.2022 - 01.2023
- Achieved all sales targets within first 6 months of employment
- Offered travel consultations and exceptional customer service, demonstrating strong interpersonal skills
- Proficient in Excel and Word, facilitating accurate scheduling and documentation.
- Delivered numerous comprehensive product presentations using PPT, consistently resulting in successful closures
- Successfully maintained existing accounts by providing exceptional customer service and prompt responsiveness
Health Educator
Calgary Drop-in & Rehabilitation Centre
06.2020 - 09.2022
- Capable to defusing highly tense situations with patients
- Maintained meticulous records for reach patient file
- Conducted vital assessments and provided wound care for clients, showcasing empathy and attention to detail
- Assisted clients in applying for subsidies and provided oxygen therapy as needed
Coach
Orange Theory Fitness
02.2014 - 05.2017
- Made 100 cold calls daily
- Arranged meetings with potential members and provided detailed explanations of the business
- Daily outreach to nearby businesses
- Regularly followed up with existing members to ensure satisfaction
Personal Trainer
GoodLife Fitness
01.2013 - 05.2016
- Successfully reached ambitious annual goals
- Promoted to level 3 due to consistent performance and dedication to customer service
- Maintained long term client relationships by consistently exceeding expectations
- Proactively managed all renewals and secured early commitments from the majority of clients
- Cold called perspective members daily
- Conducted in person prospecting in diverse business environments
Education
Emergency Medical Responder -
Southern Alberta Institute of Technology
Alberta College of Paramedics
No Degree -
WITS Bootcamp
Toronto, ONOpen Studies -
Mount Royal University
01.2015
Notre Dame High School
01.2013
Skills
- Exceptional written and verbal communication abilities
- Proficient in Microsoft Office suite
- Strong problem-solving skills
- Effective time management
- Skilled in introspective reflection for continuous improvement
Certification
- WITS Bootcamp - Toronto, 06/15/2024
- Cisco Networking Academy - Introduction to Cybersecurity, 01/15/2024
- CPR & AED, 01/2026
- First Aid Certified, 01/2026
- WHMIS, 10/2026
- H2S Alive, 10/2026
- Transportation of Dangerous Goods Class 2,3, and 4 Large MOC
Volunteer Experience
- Mustard Seed, 2014, 2015, Provided support in food service and facility maintenance.
- Calgary Stampede First Aid Attender, Calgary, 2018, 2019, Assisted in minor trauma care and security.
Training
- PPE Training
- Non-Violence Crisis Intervention
- Ethics and Harassment
- Naloxone Training
- Respect in the Workplace
- Trauma Informed Care
- Suicide Prevention and Referral Conversation/Trauma and Wellness
Timeline
Registered EMR Paramedic
Trojan Safety
01.2023 - Current
Travel Consultant
Canadian Travel Clinics
01.2022 - 01.2023
Health Educator
Calgary Drop-in & Rehabilitation Centre
06.2020 - 09.2022
Coach
Orange Theory Fitness
02.2014 - 05.2017
Personal Trainer
GoodLife Fitness
01.2013 - 05.2016
Emergency Medical Responder -
Southern Alberta Institute of Technology
Alberta College of Paramedics
No Degree -
WITS Bootcamp
Open Studies -
Mount Royal University
Notre Dame High School
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