Crystal Avila Young
Botox At Embody Medspa
Modesto
16
years of professional experience
Compassionate Medical Assistant with expertise in patient scheduling, direct patient care, and HIPAA compliance. Proven ability to support clinical procedures and educate patients on post-treatment care.
Work History
Medical Assistant
5 Years 3 Months- Assisted in patient intake and maintained accurate medical records.
- Supported physicians during procedures, ensuring a sterile environment and proper equipment availability.
- Administered injections and performed skin assessments under supervision of licensed practitioners.
- Educated patients on post-treatment care and answered queries regarding procedures and products.
Medical Receptionist
10 Years 3 Months- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Assisted in maintaining accurate patient records within electronic health record (EHR) systems.
- Communicated effectively with patients regarding insurance verification and billing inquiries.
- Coordinated with medical staff to streamline patient check-in processes, improving workflow.
- Implemented front desk organization strategies to maintain a welcoming environment for patients.
- Trained new reception staff on office procedures and EHR system usage for consistency.
- Monitored inventory of office supplies, ensuring timely replenishment to support daily operations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
- Medical Technology
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
Vital signs monitoring
EMR / EHR
Direct patient care
Data entry
Patient-focused care
Clinical documentation
Phlebotomy
Reliable team player
Procedure assistance
Compassionate
Electronic medical records
Electronic health records
CPR
Immunization administration
Phlebotomy techniques
Specimens collection and processing
Patient assessments
Timeline
Medical Assistant
Botox At Embody Medspa
06.2020 - 09.2025Read More
Medical Receptionist
Golden Valley Rehabilitation & Care
02.2010 - 05.2020Read More
Institute of Technology
from Medical Technology
Read More