Crystal Auger
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Franchise Owner
Doughbox Pizza and Pasta
07.2024 - 06.2025
- Developed operational knowledge of franchise management and customer service protocols.
- Assisted in implementing marketing strategies to enhance brand awareness and engagement.
- Learned inventory management systems to optimize stock levels and reduce waste.
- Supported staff training initiatives to ensure compliance with franchise standards and policies.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
School Tutoring Coordinator
Columbia International College
02.2023 - 05.2024
- Coordinated tutoring schedules to optimize student support and resource allocation.
- Facilitated communication between tutors, students, and parents for effective progress tracking.
- Organized training sessions for new tutors to ensure consistency in instructional methods.
- Monitored student performance and provided feedback to enhance tutoring effectiveness.
- Managed administrative tasks related to scheduling, record-keeping, and reporting on tutoring initiatives.
- Enhanced tutoring program effectiveness by continuously evaluating and refining strategies based on feedback and results.
- Expanded access to tutoring services by setting up an online platform for remote sessions during periods of school closure or distance learning requirements.
- Taking minutes for weekly COCC meetings
- Coordinated logistics for field trips, ensuring smooth operations and compliance with safety protocols.
- Maintained detailed records of all aspects of each trip, ensuring compliance with school policies and procedures.
- Tailored field trips to accommodate diverse student needs, including those with special requirements or accommodations.
- Streamlined the planning process by creating reusable templates for permission slips, itinerary schedules, and checklists.
Property Manager Office Administrator
Auger Properties
09.2015 - 08.2022
- Coordinated tenant communications, addressing inquiries and resolving issues efficiently.
- Managed office operations, ensuring seamless functionality of administrative processes.
- Oversaw maintenance requests, prioritizing urgent repairs and scheduling vendor services.
- Implemented filing systems for lease agreements, enhancing document retrieval efficiency.
- Developed and maintained property management databases for tenant records and property details.
- Streamlined office operations for increased efficiency by implementing digital filing systems and automating routine tasks.
- Oversaw successful move-in/move-out processes including unit inspections, security deposit refunds or deductions, and efficient turnovers for new occupants.
- Provided exceptional customer service to both tenants and property owners, maintaining high levels of satisfaction through prompt attention to concerns and proactive problem-solving efforts.
- Administered detailed record-keeping systems to ensure compliance with federal housing laws and local ordinances governing residential properties.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
No Degree - Ward Clerk
Mohawk College of Applied Arts And Technology
Hamilton, None04-2011
No Degree - Early Childhood Education And Care
Mohawk College of Applied Arts And Technology
Hamilton, None05-2000
Skills
- Verbal and written communication
- Staff management
- Business administration
- Attention to detail
- Multitasking Abilities
- Responsible and dependable
- Organizational skills
- Adaptability and flexibility
- Recruitment and hiring
- Professionalism
Languages
English
Timeline
Franchise Owner
Doughbox Pizza and Pasta
07.2024 - 06.2025
School Tutoring Coordinator
Columbia International College
02.2023 - 05.2024
Property Manager Office Administrator
Auger Properties
09.2015 - 08.2022
No Degree - Ward Clerk
Mohawk College of Applied Arts And Technology
No Degree - Early Childhood Education And Care
Mohawk College of Applied Arts And Technology
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