Crystal Allison
Garden Grove
Summary
Pharmacy technician with extensive experience at CVS Pharmacy, excelling in prescription processing and insurance verification. Proven ability to enhance customer service and support pharmacy operations while adhering to safety standards. Skilled in maintaining accurate medication records and updating patient histories, ensuring compliance with HIPAA regulations. Strong emphasis on team collaboration and adaptability to change, demands, and ensuring reliable and flexible support
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
04.2012 - Current
- Maintain the pharmacy and its equipment.
- Preparing prescriptions for courier pickup and for mail delivery. Worked on production to fill scripts.
- Worked at the drop-off window processing insurance claims, answering phones, assisting customers with refills, and sending requests to medical offices for verifications and/or refills, and updated profile information.
- Retrieved prescriptions for the customer to ring up.
- Checked in deliveries from our central fill and specialty pharmacies for customer pickup.
- Stocked shelves, performed cycle counts, and completed 14-day return-to-stock tasks, performed inventory returns, and pulled expired meds from shelves.
Education
No Degree - Pharmacy Technician
UEI College
El Monte, CA12-2010
Skills
- Prescription processing and filling
- Insurance verification and processing
- HIPAA
- Customer service
- Safety standards adherence
- Prescription record keeping
- Updating medication histories
- OTC recommendations
- Supporting pharmacy operations
Certification
- Licensed Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
04.2012 - Current
No Degree - Pharmacy Technician
UEI College