Cruz Redfern
Calgary,AB
Summary
Dynamic sales professional with a proven track record at Redfern Enterprises, excelling in customer relationship management and sales strategies. Expertly boosted sales through effective engagement and collaboration, while leveraging market analysis to drive results. Adept at financial reporting and fostering loyalty, ensuring repeat business and a supportive team environment.
Overview
5
5
years of professional experience
Work History
Salesperson/Manager
Redfern Enterprises
07.2019 - 09.2024
- Worked multiple summers at the Calgary Stampede as a salesperson.
- Manged 12 booths at PNE in Vancouver
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Cash Register
Leo Burrito
04.2020 - 08.2024
- Worked multiple Summers as a cashier and experienced multiple things such as, learning how to cash out and identify income day to day, as well as identifying how to manage a till while marketing products successfully to customers.
Marketing/Support
Lug
09.2023 - 04.2024
- Developed an effective communication system between employees and supervisors for prompt resolution of any scheduling conflicts or discrepancies.
- Worked for a full school year with Lug, understanding the marketing aspects through social media and different promotion techniques used
- Implemented regular reviews of timekeeping processes to identify opportunities for further optimization and increased accuracy in reporting proper scores where implemented.
- Understood the main message Lug was created for in bringing people together to enjoy a sport they enjoy.
Education
Bachelor of Business Administration -
Saint Francis Xavier University
Nova Scotia06.2026
Skills
- Sales strategies
- Market analysis
- Customer relationship management
- Financial reporting
- Inventory management
- Project management
Languages
5
Volunteer Experience
- Winsport Volunteer, Worked as a volunteer, helping kids to learn sports., 06/01/18, 06/01/22, Calgary, AB
- Real Estate Society-President, Manage and create an entire plan for each bi-weekly meeting. Our primary goal is research and analyzation of foreign and domestic markets. Our end goal is to buy a house so that others may learn what troubles and opportunities come with it.
Hobbies
Hockey, Certified Padi Diver, Surfing/Water Sports.
References
- Curtis Hogaboam, Past teacher, Masters Academy & College, curtis.hogaboam@masters.ab.ca
- Hunter Katterhagen, Home Renovation work, 587-216-1156
- Doris Sato, 403-966-3883
- Professor Vijay Vishwakarma, Economics Professor at St. Francis Xavier University, vvishwak@stfx.ca, 902-867-3956
Timeline
Marketing/Support
Lug
09.2023 - 04.2024
Cash Register
Leo Burrito
04.2020 - 08.2024
Salesperson/Manager
Redfern Enterprises
07.2019 - 09.2024
Bachelor of Business Administration -
Saint Francis Xavier University
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