Cristina Reynoso Salinas
San Diego,CA
Summary
Experienced with team leadership, customer service, and operational efficiency; I utilize strategic planning to enhance store performance and staff productivity to better serve the community I work alongside with highly satisfied customer retention.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Dick's Sporting Goods, Inc
04.2019 - Current
- Led daily operations to ensure efficient store functionality and customer satisfaction.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Implemented loss prevention strategies to minimize external and internal theft and fraud.
- Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
Sales Associate
Crazy 8
12.2017 - 04.2019
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards, ensuring displays were attractive and aligned with brand guidelines.
- Processed transactions accurately through point-of-sale systems, promoting customer satisfaction and loyalty.
Education
Communications
Cuyamaca College
El Cajon, CAHigh School Diploma -
Grossmont High School
La Mesa, CA06-2017
Skills
- Work Planning and Prioritization
- Hiring and training
- Relationship building and management
- Operations oversight
- Mentoring and coaching
- Customer service and engagement
Certification
- Comprehensive On-Boarding for Retail Excellence, Dick's Sporting Goods - January-March 2023
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Dick's Sporting Goods, Inc
04.2019 - Current
Sales Associate
Crazy 8
12.2017 - 04.2019
Communications
Cuyamaca College
High School Diploma -
Grossmont High School