Cristine Vanessa Silva Aguilar
Quebec,Quebec
Summary
I am a highly effective person in my assigned area, capable of finding effective solutions to unforeseen situations. I enjoy working as part of a team, taking advantage of both my skills and those of my colleagues to achieve our goals in a collaborative manner. My interest is focused on development in commercial, logistic and administrative areas. I consider myself responsible, proactive and committed to maintaining the quality standards established in my work. I am motivated to keep myself updated on relevant news and I am constantly looking for learning and growth opportunities.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Aprile Peru S.A.C.
05.2022 - 03.2023
- Develop and maintain business relationships with existing clients, prospective clients, and seeking improvements in commercial agreements with suppliers.
- Follow up on sales and manage the sales pipeline in order to close long-term deals.
- Negotiate terms and conditions of contracts with clients and suppliers, and prepare and present commercial proposals to potential clients.
- Negotiated competitive freight rates with carriers, achieving cost savings for the company.
- Coordinate with internal teams to ensure effective execution of offered services, resolving issues and addressing client requests in a timely and effective manner.
- Identify upselling and cross-selling opportunities to maximize revenue.
- Participate in team meetings and regularly report on sales progress and activities carried out.
Operations Coordinator
Aprile Perú S.A.C.
09.2019 - 04.2022
- Supervise and coordinate the safe and efficient delivery of goods from the country of origin to the country of destination, in accordance with the Incoterm and according to the service negotiated with the client, ensuring compliance with all international shipping regulations. Specializing in the export handling of the commodity anthracite coal and the special treatment that this product requires.
- Liaise with shipping lines, shipping agents, temporary warehouses or ports, customs brokers and government agencies to ensure timely and cost-effective shipment of goods.
- Manage the preparation and documentation of export/import shipments.
- Continuous communication with the customer, keeping them up to date on the status of their merchandise.
Key Account
Global Transport S.A.C.
05.2019 - 08.2019
- Management of the company's main accounts: quotation of shipments according to customers' requirements and follow-up of shipments. Specializing in the export management of agricultural products from northern Peru to the North American market.
- Conduct long term negotiations with suppliers and customers.
- Supervision of the Customer Service and Inside Sales area
- Opening of import and export files to the operations area through the company's internal system.
- Issuance of BL/AWB, invoices and collection settlement.
- Maintain constant communication with the main customers, as well as scheduling visits to increase our presence in the competitive market.
Customer Service
Global Transport S.A.C.
02.2018 - 04.2019
- Coordination at origin of air and ocean import shipments according to the Incoterm and requirements negotiated with the client.
- Constant follow up of import and export shipments, and keeping the client informed of progress.
- Constant communication with the operative area in order to inform and transfer the maritime and air import and export files so that they continue with the pertinent procedures.
- Send quotation according to the service requested by the client, offering our best possible commercial proposal, maintaining the profit margin.
- Improved customer satisfaction by addressing and resolving logistics-related issues promptly and professionally.
- Handled high-pressure situations calmly while resolving time-sensitive issues, maintaining professionalism at all times when interacting with clients or colleagues.
Export Coordinator
Global Transport S.A.C.
04.2017 - 01.2018
- Preparation of documentation for all modes of transport (MBL, HBL, MAWB, HAWB) as well as management.
- Coordination of collection and delivery of the goods to the temporary warehouse or port, by the transport company (service performed by our represented company), according to the Incoterm agreed and negotiated with the customers.
- Request for sea freight FCL or LCL, or air freight to the corresponding suppliers to later compare the best freight level offered and proceed to reserve the space.
- Coordination with the shipping line and warehouses/port regarding prices and delivery times of the goods.
- Preparation of export documentation for shipments.
- Internal management of customs clearance.
Import Assistant
Global Transport S.A.C.
09.2016 - 03.2017
- Oversee closely the flow of FCL, LCL, and air cargo imports, from departure at the origin port to arrival at the destination port and/or delivery of goods as required. Additionally, keep the client informed about the mentioned process.
- Coordinate with clients to prepare and review shipping documentation to prevent potential errors.
- Organize and compile all necessary data and documents to ensure timely entry of products by cutoff dates.
- Prepare the necessary documentation for billing and manage approval of invoices from suppliers.
- Generate delivery orders for nationwide shipments via land, ensuring efficient and timely delivery.
- Process electronic payments or issue checks to shipping lines, maritime agents, carriers, warehouses, and other logistics intermediaries.
- Maintain close coordination with carriers and government authorities to ensure timely customs clearance of goods.
Education
Attestation of College Studies (AEC) - Business Management
LaSalle College
Montreal, QCBachelor of Business Administration -
Universidad Peruana De Ciencias Aplicadas
Lima, Peru12.2021
Higher Technician in International Business Admini -
Instituto Superior Técnico Cibertec
Lima, Peru05.2017
Skills
- Negotiation skills
- Ability to work under pressure
- Knowledge of international regulations
- Quick analysis and evaluation for decision-making
- Assertive communication, ability to actively listen to the client, understand their needs, and respond clearly and concisely
Languages
English
Limited Working
Spanish
Native or Bilingual
French
Elementary
Timeline
Inside Sales Representative
Aprile Peru S.A.C.
05.2022 - 03.2023
Operations Coordinator
Aprile Perú S.A.C.
09.2019 - 04.2022
Key Account
Global Transport S.A.C.
05.2019 - 08.2019
Customer Service
Global Transport S.A.C.
02.2018 - 04.2019
Export Coordinator
Global Transport S.A.C.
04.2017 - 01.2018
Import Assistant
Global Transport S.A.C.
09.2016 - 03.2017
Attestation of College Studies (AEC) - Business Management
LaSalle College
Bachelor of Business Administration -
Universidad Peruana De Ciencias Aplicadas
Higher Technician in International Business Admini -
Instituto Superior Técnico Cibertec
Similar Profiles
HEBER DEY DE LA CRUZ DE LA CRUZ -C.I.P.293802HEBER DEY DE LA CRUZ DE LA CRUZ -C.I.P.293802
PROJECT ENGINEER TI at YOFC PERU S.A.C.PROJECT ENGINEER TI at YOFC PERU S.A.C.
Nicolas Antonio Vicente TitoNicolas Antonio Vicente Tito
Project Management Analyst at YOFC PERU S.A.C.Project Management Analyst at YOFC PERU S.A.C.
Lucas Odeli Buitron RojasLucas Odeli Buitron Rojas
Encargado at prdr peru s.a.cEncargado at prdr peru s.a.c
Roxanne GaudreauRoxanne Gaudreau
Social Worker - Child and Youth at Centre intégré universitaire de santé et des services sociaux de la Capitale Nationale (CIUSSSCN)Social Worker - Child and Youth at Centre intégré universitaire de santé et des services sociaux de la Capitale Nationale (CIUSSSCN)
Ana Fernanda Coindreau GarciaAna Fernanda Coindreau Garcia
PROJECT MANAGER at Global TourismePROJECT MANAGER at Global Tourisme