Cristina Mylinda Clarke
Toronto,ON
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance agent
Family Guardian
01.2018 - 01.2022
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Investigated and processed claims swiftly to keep customers satisfied.
- Educated clients on insurance policies and procedures.
- Calculated premiums and established payment methods for sales.
- Analyzed customer needs to provide customized insurance solutions.
- Generated leads through cold-calling, networking and other outreach methods.
Cashier/Hostess
Manuelos
01.2017 - 01.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering and responded promptly to customer needs.
- Explained the restaurants menu diligently to customers.
Cashier
Super Value
01.2015 - 01.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Doris Johnson Senior High
Nassau,Bahamas06.2013
High School Diploma -
L, W Young Junior
Nassau,Bahamas06.2010
Bahamas Academy Seventhday Adventist
Nassau, Bahamas06.2009
Skills
- Sell Policies
- Deposit Collection
- Underwriting and Adjustments
- Insurance Claim Regulations
- Identification Checks
- Credit and Cash Transactions
- Customer Relations
- Cash Register Systems
- Return and Exchange Processing
Accomplishments
Reached company quota in two months.
Certification
- Money Laundering Training
Timeline
Insurance agent
Family Guardian
01.2018 - 01.2022
Cashier/Hostess
Manuelos
01.2017 - 01.2018
Cashier
Super Value
01.2015 - 01.2017
High School Diploma -
Doris Johnson Senior High
High School Diploma -
L, W Young Junior
Bahamas Academy Seventhday Adventist
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