CRISTINA MURO
Compton
Summary
Detail-oriented quality control technician with a history of enhancing product safety through effective process monitoring and root cause analysis. Proven track record in training and developing teams on quality protocols, ensuring compliance with industry standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Control Technician
Puratos
Rancho Dominguez
02.2019 - Current
- Conducted quality inspections on raw materials and finished products.
- Monitored production processes for compliance with quality standards.
- Utilized testing equipment to assess product safety and quality.
- Maintained calibration of testing instruments for accurate results.
- Documented inspection results and reported findings to management.
- Collaborated with production teams to resolve quality issues promptly.
- Trained new staff on quality control protocols and best practices.
- Assisted in developing and implementing quality control procedures.
- Conducted tests on product samples and recorded results.
- Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
- Maintained accurate records on product inspection results and reported findings to management team.
- Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
- Developed corrective action plans when needed to resolve quality issues.
- Examined samples of raw materials before use in production.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Conducted frequent quality and compliance reviews of production work.
- Inspected incoming material for conformity to established requirements prior to acceptance into inventory.
Quality Control Lead
Namar Foods
Paramount
01.2017 - Current
- Lead Complaint Investigation:
Head of investigating the root cause of packaging customer complaints. Gather information and provide CAPA reports to the Quality Director within a 3-day turnaround. - Oversaw first and second shift quality teams, delegated tasks, cross-trained staff, and scheduled workers to ensure adequate coverage.
- Collaborated with Quality Supervisor to develop work instructions for quality functions within SQF 8.0 system, enhancing operational compliance.
- Lead Quality Training Program:
Exclusively train all incoming quality control technicians on GMPs, quality forms, and line audit process (including x-ray machines and metal detectors). - Quality Form Verification:
Verified all quality control forms which include but are not limited to: Batch records, packaging inspection forms, pre-operational and post-operational forms, line clearances, allergen changeovers, hold tags, CCP and QCP monitoring forms. - Managed production quality issues in the supervisor's absence and verified quality forms to maintain compliance.
- Chain of Command Communication:
Communicate directly with the Production Supervisor, Scheduler, and VP of Operations as far as quality control issues, rework, production holds, and solutions. - Participated in HACCP team meetings held quarterly and represented the quality control department.
Quality Control Technician
Namar Foods
Paramount
08.2014 - 01.2017
- Conducted line audits for packaging (lot#, stencils, configurations), approved labels, performed pre & post operational sanitation inspections.
- Incoming Raw Material Inspection: Verifying COAs, requesting COAs, verifying quantities and lot numbers, micro sampling, sensory.
- Executed sensory evaluations and batch approvals, conducted pre & post operational sanitation inspections.
- Performed environmental testing for production rooms, supported R&D scale ups, executed lab blends (flavor replacement, food coloring, artificial sweeteners), conducted gluten testing (Eliza & Romer), managed hold program.
Quality Control Technician
Pegasus Foods
Los Angeles
04.2013 - 06.2014
- Conducted quality inspections on raw materials and finished products.
- Monitored production processes for compliance with quality standards.
- Conducted line audits (temperature, lot#, stencils, packaging configurations) and managed allergen changeovers, CCP checkups, and completion of all quality forms to maintain compliance with quality standards.
- Monitored temperature consistency and held program reviews to ensure facility compliance with quality control protocols.
- Utilized testing equipment to analyze product samples for defects.
Education
High School Graduate -
Perris Union High School
Perris, CA01-2005
Skills
- Quality assurance
- Quality inspection
- Regulatory compliance
- Calibration management
- Process monitoring
- Root cause analysis
- Safety standards
- Data analysis
- Problem solving
- Attention to detail
- Team collaboration
- Quality training
- Effective communication
Certification
- HACCP Certified, 2010
- PCQI Certified
References
- Dante Bruton, (702) 609-1086, QA Manager, Private Consultant
- Paola Hernandez, (213) 300-2127, Ex Quality Supervisor
- Isamar Jacobo, (562) 673-2969, R&D Lead
Personality Skills
- Bilingual & fluent in both English and Spanish.
- Strong work ethic, meets deadlines, works well in stressful situations.
- Strong problem solving and decision making skills.
- Very dependable and easy to get along with, thrive in team environments.
Timeline
Quality Control Technician
Puratos
02.2019 - Current
Quality Control Lead
Namar Foods
01.2017 - Current
Quality Control Technician
Namar Foods
08.2014 - 01.2017
Quality Control Technician
Pegasus Foods
04.2013 - 06.2014
High School Graduate -
Perris Union High School