Summary
Overview
Work History
Education
Skills
Accomplishments
Passions & Personal Life
Timeline
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Cristina Maria Manieri

Vaughan,ON

Summary

Seasoned collaborator experienced in meeting needs of high end clients, improving processes and exceeding expectations in team environments. Friendly and responsible guest relations specialist seeking to enliven my passion for travel and customer service by growing with a team like Chartright.

Overview

13
13
years of professional experience

Work History

Legal Assistant

Dicarlo Wong & Associates
Etobicoke, Ontario
01.2018 - 03.2021
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Updated company software with skip trace results.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy law firm.

Personal Assistant to the Owner

Capital Time Pieces
Woodbridge, ON
09.2015 - 12.2019
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Utilized Quickbooks to do daily accounting and billing
  • Communicated on various platforms engaging new clients and built social media accounts


Retail Store Manager

Trade Secrets
Vaughan, Ontario
08.2013 - 09.2018
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed store organization, maintenance and purchasing functions.
  • Generated spreadsheets detailing sales information.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Submitted orders for new inventory
  • Rated top manager for sales and customer service skills
  • Exemplified communication skills by hosting staff meetings with employees of all ages

Education

Paralegal Studies Diploma - Paralegal Studies

Trios College
Mississauga, ON
02.2019

High School Diploma -

St Jean De Brebeuf CHS
Vaughan Ontario
06.2013

Skills

  • Client Support
  • Exceptional Time Management Skills
  • Compassionate
  • Safety Coincous
  • Great Communication Skills
  • Public Speaking

Accomplishments

  • Successfully recruited and trained over 20 new customer service representatives.
  • Drove record-high sales that elevated the store's ranking in the company from #17 to #1
  • Customer Service Recognition awards
  • Traveled to 15+ places and counting
  • Smart Serve Ceritied
  • Accepted for Law School
  • Collaborated with team in the development of The Give and Take Program.

Passions & Personal Life

Very eager to learn new skills, extremely passionate for travelling, cooking and catering to people to ensure an amazing experience. In all my experience over the years I have utilized these skills in making people feel a personable connection and an above and beyond mentality when dealing with clients.


Timeline

Legal Assistant

Dicarlo Wong & Associates
01.2018 - 03.2021

Personal Assistant to the Owner

Capital Time Pieces
09.2015 - 12.2019

Retail Store Manager

Trade Secrets
08.2013 - 09.2018

Paralegal Studies Diploma - Paralegal Studies

Trios College

High School Diploma -

St Jean De Brebeuf CHS
Cristina Maria Manieri