Cristina Lescay
Los Angeles
Summary
Dynamic finance operations professional with over a decade of experience in enhancing process efficiency, ensuring data accuracy, and optimizing systems. Proven ability to translate complex business needs into actionable solutions while leading cross-functional initiatives and maintaining global compliance standards. Expertise in utilizing enterprise tools such as Workday, JIRA, and Freshdesk to streamline workflows, eliminate bottlenecks, and effectively scale operations. Committed to driving continuous improvement and delivering measurable results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Supplier Operations Analyst
Netflix Inc
10.2023 - Current
- Drove the global supplier management process framework, harmonizing onboarding, maintenance, and offboarding requirements across regions to ensure policy consistency and compliance.
- Acted as the systems owner for Netflix’s in-house supplier management tool, Supplier Hub, translating business needs into scalable technical requirements, and guiding implementation in partnership with Engineering.
- Built KPI dashboards and compliance reporting to measure supplier master data health, monitor adherence to policies, and guide strategic process and tooling investments.
- Owned the JIRA sprint cycle for Supplier Management enhancements, defining user stories, coordinating UAT, and prioritizing with FinTech to deliver automation and control improvements.
- Led the rollout of Amazon Taskless for global tax form collection, reducing manual effort, and improving compliance across supplier onboarding.
- Served as an SME for supplier onboarding and maintenance workflows, providing solutions and guidance to AP, Tax, Legal, and Procurement, while driving consistent global standards.
Senior Supplier Operations Specialist
Netflix Inc
01.2022 - 10.2023
- Served as the global process owner and SME for end-to-end supplier lifecycle management, ensuring alignment of cross-functional stakeholders, and consistent execution across geographies.
- Designed and implemented automation workflows and RPA bots with FinTech and Product, removing process bottlenecks, and driving global efficiency.
- Developed and maintained global policies, SOPs, and governance documentation, enabling the consistent application of supplier standards worldwide.
- Established KPI and SLA monitoring for supplier operations, driving accountability, and surfacing insights to inform leadership decisions.
- Championed cross-functional collaboration with Procurement, Sourcing, Compliance, and Legal, ensuring that supplier processes supported strategic sourcing and risk management goals.
- Trained and mentored regional operations staff, building organizational capability, and ensuring adoption of global standards.
Senior Accounts Payable Specialist
Netflix Inc
01.2017 - 01.2022
- Led the rollout of an internal supplier onboarding tool, reducing manual entry by 40% and increasing overall team efficiency.
- Automated the candidate reimbursement workflow through Expensify, cutting processing time, and improving user experience.
- Implemented Freshservice as the centralized AP ticketing system, standardizing inquiry handling, improving response times, and enhancing stakeholder satisfaction.
- Oversaw 1099 reporting and year-end tax compliance, ensuring accuracy and timely submission in coordination with Tax and Legal.
- Acted as a key point of contact for business partners, providing audit, billing, tax, and compliance support across multiple functions.
- Contributed to the monthly close process by preparing accruals, reconciling AP trade accounts, and maintaining accurate financial reporting.
Accounting Manager
The Sisyphus Corporation
09.2015 - 12.2016
- Oversaw full-scope accounting operations for entertainment ventures AIW and VyRT, including financial reporting, forecasting, payroll, and full-cycle AP/AR.
- Reduced consulting expenses by 40% by building in-house accounting capabilities and leveraging internal resources.
- Secured and managed corporate sponsorships for the 'Camp Mars' music festival, contributing to $1M in event revenue, and ensuring budget alignment.
Production Finance Coordinator
Comedy Central
09.2014 - 09.2015
- Supported production finance operations across multiple shows, managing third-party cash flow, development funds, and production payment schedules.
- Acted as the SAP liaison for the team, approving invoices, resolving system issues, and tracking deliverables against budget milestones.
- Provided financial insights through pilot grids, budget variance analysis, and executive-ready reports to support greenlight decisions.
Education
Bachelor of Arts - Economics
University of Texas At Austin
Austin, TXSkills
- Procure-to-Pay (P2P) Optimization
- Supplier Master Management
- Supplier Lifecycle Management
- Systems Ownership (Workday, SAP, In-house Tools)
- Workday, SAP, JIRA, Freshdesk, Excel, Tableau, LucidChart, Smartsheet
- Automation & RPA (Amazon Taskless, Expensify, Bots)
- Global Tax & Regulatory Compliance
- Data Governance & Master Data Management
- KPI & SLA Tracking
- Cross-Functional Collaboration
- Project Management & UAT
- Process Mapping & Workflow Redesign
- Training, Mentorship & Team Development
Timeline
Supplier Operations Analyst
Netflix Inc
10.2023 - Current
Senior Supplier Operations Specialist
Netflix Inc
01.2022 - 10.2023
Senior Accounts Payable Specialist
Netflix Inc
01.2017 - 01.2022
Accounting Manager
The Sisyphus Corporation
09.2015 - 12.2016
Production Finance Coordinator
Comedy Central
09.2014 - 09.2015
Bachelor of Arts - Economics
University of Texas At Austin