Dedicated and empathetic Certified Medical Assistant offering experience in direct patient care and medical assistant office lead management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Certified Medical Assistant practice Lead
Platinum Dermatology
Newport Beach
10.2019 - Current
Assisted dermatologists during patient examinations and procedures. Biopsies,excisions and Mohs. Assisted with photodynamic therapy, laser hair removal and V beam lasers.
Assisted with botox and filler preparation.
Managed patient records using electronic health record systems. EMA, NexGen and Allscripts and Phresia.
Scheduled appointments and coordinated patient follow-ups effectively.
Processed payments from customers using cash, credit cards or checks.
Collected and prepared lab specimens for analysis.
Educated patients on skin care routines and treatment plans.
Maintained cleanliness and organization of treatment rooms.
Collaborated with healthcare team to ensure quality patient care.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Organized charts, documents and supplies to maintain team productivity.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Contacted pharmacies to submit and refill patients' prescriptions.
Managed patient scheduling and appointment coordination for efficient office operations.
Trained new staff on office procedures and patient interaction protocols.
Organized office workflows, improving overall efficiency in daily operations.
Ensured HIPAA compliance standards were met throughout all areas of the practice.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Certified Medical Assistant
Cruise plastic surgery
Newport Beach
12.2018 - 12.2019
Assisted plastic surgeon during patient examinations and plastic surgery procedures.
Assisted in scheduling and cosmetic consultations explanation of procedures and fees
Assisted in documentation preparation legal and medical explanations.
Assisted in gynecomastic corrections sterile preparation, Lipo suction, Brazilian butt lifts and tummy tucks.
Managed patient records using electronic health record systems.
Scheduled appointments and coordinated patient follow-ups effectively.
Collected and prepared lab specimens for analysis.
Educated patients on skin care routines and treatment plans.
Maintained cleanliness and organization of treatment rooms.
Administered medications and vaccinations as directed by physicians.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Certified Medical Assistant
Island Dermatology
Newport Beach
03.2014 - 12.2018
Assisted dermatologists during patient examinations and procedures.
Managed patient records using electronic health record systems.
Scheduled appointments and
coordinated patient follow-ups
effectively.
Clinical trials for Atopic dermatitis
Collected and prepared lab specimens for analysis.
Educated patients on skin care routines and treatment plans.
Collaborated with healthcare team to ensure quality patient care.
Administered medications and vaccinations as directed by physicians.
Certified Medical Assistant
Share our selves community clinic
Costa Mesa
11.2012 - 02.2014
Assisted family medicine physicians and Nurse practitioners and Physician assistance during patient examinations and procedures.
Managed patient records using electronic health record systems.
Scheduled appointments and coordinated patient follow-ups effectively.
Educated patients on skin care routines and treatment plans.
Administered medications and vaccinations as directed by physicians.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Certified Medical Assistant
Dr. Scott Jenkins Internal medicine
Newport Beach
07.2009 - 11.2011
Assisted dermatologists during patient examinations and procedures.
Managed patient records using electronic health record systems.
Scheduled appointments and coordinated patient follow-ups effectively.
Assisted in Concerige partial practice providing quality care to patients.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Contributed to office operations by triaging patients by severity of medical complaint.
Operated electrocardiogram (EKG) to administer diagnostic tests. Assisted with pulmonary function test. Holter monitors and Treadmill procedures.
Blood draws and specimen preparation
Certified Medical Assistant
Bristol Park Medical Group
Fountain Valley
04.2006 - 11.2008
Assisted Internal medicine physician Family practice physician and pediatrician with direct patient care and examinations and procedures.
Collected and prepared lab specimens for analysis.
Educated patients on skin care routines and treatment plans.
Maintained cleanliness and organization of treatment rooms.
Administered medications and vaccinations as directed by physicians.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Managed patient records using electronic health record systems.
Scheduled appointments and coordinated patient follow-ups effectively.
Pediatric immunizations and proper recording of medical history and treatment.
Education
Certified Medical Assistant - Medical Assistant
Concorde Career College
Garden Grove, CA
04.2005 - 09.2006
Skills
Well versed in Certified medical assistantingand is able to train and teach new skills to less experienced medical assistants
Prior experience providing a high level of customer care in fast paced environment of
Communicates effectively and courteously and demonstrates caring attitude towards patients
Experienced medical assistant lead
Manage procedure flow using organizational ability to effectively prioritize daily task
Clinical skills and knowledge base specific to specialty