Cristina Torres
Victoria,BC
Summary
Energetic and determined to build positive team dynamics to achieve goals. Motivated individual with business acumen and willingness to take on challenging roles. Technology savvy and quick learner with technical savvy, social media experience, and consumer service skills to support and drive substantial growth with a strong value ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively without supervision and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Dog Sitter
Private
Victoria, BC
01.2023 - 11.2023
- Enhanced the well-being of dogs and cats through attentive care and nurturing.
- Delivered meticulous grooming services including brushing and bathing for dogs.
- Adhered to precise medication or supplement regimens as directed by pet owners.
- Vigilantly monitored health indicators and behavioral changes to ensure the safety and comfort of pets
- Established and upheld clear, empathetic communication channels with clients via phone calls and emails, addressing all aspects of pet care needs.
- Provided guidance and support to pet owners in understanding and executing optimal care practices for their dogs, employing effective and positive communication strategies.
Front Desk Agent
Nekocell
01.2022 - 12.2022
- Answered multi-line phone system with strong communication skills.
- Greeted customers in a professional and friendly manner.
- Processed payments accurately and efficiently.
- Addressed customer needs in a timely manner.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Coordinated group bookings by internal software successfully, handling all logistics from reservation confirmation to departure arrangements.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Veterinary Health Assistant -
Sprott Shaw College
Victoria, BC08.2024
Skills
- Multi-Tasking
- Time management
- Organizational Skill
- Excellent Customer Service
- Animal Handling experience
- Microsoft Knowledge
- Problem-Solving
- Hospitality services
- Verbal and written medical terminology
- Chemical Handling
Timeline
Dog Sitter
Private
01.2023 - 11.2023
Front Desk Agent
Nekocell
01.2022 - 12.2022
Veterinary Health Assistant -
Sprott Shaw College
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