Cristina Nucci
Saint John,NB
Summary
Seeking a position as a veterinary assistant at a Port City Emergency Veterinary Hospital. Brings excellent verbal and written communication skills with the ability to work efficiently and effectively in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Optometric Assistant
FYI Doctors Etobicoke
09.2021 - 06.2022
- Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
- Scheduled appointments, handled referrals and ordered supplies for optometric practice.
COVID-19 Screener/Optometrist Assistant
Queensway Optometrist Centre
11.2020 - 08.2021
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
E-Commerce Personal Shopper
Walmart
11.2019 - 01.2020
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
E-Commerce Personal Shopper
Metro
06.2019 - 10.2019
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Receptionist Clerk
Danny And Sons Auto Sales
07.2018 - 12.2018
- Kept office documents well-organized and quickly retrieved files for team members
- Answered telephone calls, took messages, and distributed messages to appropriate personnel.
Customer Service Representative
Discount Car And Truck Rental
10.2017 - 07.2018
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Managed timely and effective replacement of damaged or missing products.
Accounting Assistant/Travel Agent
Travelbest Group
10.2016 - 10.2017
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Used accounting software to prepare weekly and monthly financial reports.
Ticketing Agent
City Sightseeing Toronto
05.2016 - 09.2016
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed cash and credit card transactions securely and promptly for customer payments.
Front Gate Attendant
Canadian National Exhibition
08.2015 - 09.2015
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
Education
Diploma - Veterinary Assistant
Eastern College
Saint John, NB07.2025
Diploma - Medical Health & Administration
Canadian Business College
Mississauga, ON11.2020
Graduate Certificate - Tourism -Travel Studies
Humber College
Toronto, ON04.2017
Skills
- MS Office (Word, Excel,PowerPoint, Outlook)
- Able Med and OHIP Billing
- Customer Service
- Medical Terminology
- Animal Safety
- Client Communication
- Medication Administration
- Appointment Scheduling
- Veterinary Terminology
- Team Work
- Cleaning and sanitizing
- Visual field testing
- Strong Communication Skills
- GDS knowledge
Languages
English
Native or Bilingual
Italian
Elementary
Certification
- TICO-Certified Travel Counsellor of Ontario
- CPR & AED Level C
- Certified G License
Timeline
Optometric Assistant
FYI Doctors Etobicoke
09.2021 - 06.2022
COVID-19 Screener/Optometrist Assistant
Queensway Optometrist Centre
11.2020 - 08.2021
E-Commerce Personal Shopper
Walmart
11.2019 - 01.2020
E-Commerce Personal Shopper
Metro
06.2019 - 10.2019
Receptionist Clerk
Danny And Sons Auto Sales
07.2018 - 12.2018
Customer Service Representative
Discount Car And Truck Rental
10.2017 - 07.2018
Accounting Assistant/Travel Agent
Travelbest Group
10.2016 - 10.2017
Ticketing Agent
City Sightseeing Toronto
05.2016 - 09.2016
Front Gate Attendant
Canadian National Exhibition
08.2015 - 09.2015
Diploma - Veterinary Assistant
Eastern College
Diploma - Medical Health & Administration
Canadian Business College
Graduate Certificate - Tourism -Travel Studies
Humber College
- TICO-Certified Travel Counsellor of Ontario
- CPR & AED Level C
- Certified G License
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