Cristina Nucci
Saint John,NB
Summary
Seeking a position as a veterinary assistant at a Port City Emergency Veterinary Hospital. Brings excellent verbal and written communication skills with the ability to work efficiently and effectively in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Optometric Assistant
FYI Doctors Etobicoke
2021.09 - 2022.06
- Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
- Scheduled appointments, handled referrals and ordered supplies for optometric practice.
COVID-19 Screener/Optometrist Assistant
Queensway Optometrist Centre
2020.11 - 2021.08
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
E-Commerce Personal Shopper
Walmart
2019.11 - 2020.01
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
E-Commerce Personal Shopper
Metro
2019.06 - 2019.10
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Receptionist Clerk
Danny And Sons Auto Sales
2018.07 - 2018.12
- Kept office documents well-organized and quickly retrieved files for team members
- Answered telephone calls, took messages, and distributed messages to appropriate personnel.
Customer Service Representative
Discount Car And Truck Rental
2017.10 - 2018.07
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Managed timely and effective replacement of damaged or missing products.
Accounting Assistant/Travel Agent
Travelbest Group
2016.10 - 2017.10
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Used accounting software to prepare weekly and monthly financial reports.
Ticketing Agent
City Sightseeing Toronto
2016.05 - 2016.09
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed cash and credit card transactions securely and promptly for customer payments.
Front Gate Attendant
Canadian National Exhibition
2015.08 - 2015.09
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
Education
Diploma - Veterinary Assistant
Eastern College
Saint John, NB07.2025
Diploma - Medical Health & Administration
Canadian Business College
Mississauga, ON11.2020
Graduate Certificate - Tourism -Travel Studies
Humber College
Toronto, ON04.2017
Skills
- MS Office (Word, Excel,PowerPoint, Outlook)
- Able Med and OHIP Billing
- Customer Service
- Medical Terminology
- Animal Safety
- Client Communication
- Medication Administration
- Appointment Scheduling
- Veterinary Terminology
- Team Work
- Cleaning and sanitizing
- Visual field testing
- Strong Communication Skills
- GDS knowledge
Languages
English
Native or Bilingual
Italian
Elementary
Certification
- TICO-Certified Travel Counsellor of Ontario
- CPR & AED Level C
- Certified G License
Timeline
Optometric Assistant
FYI Doctors Etobicoke
2021.09 - 2022.06
COVID-19 Screener/Optometrist Assistant
Queensway Optometrist Centre
2020.11 - 2021.08
E-Commerce Personal Shopper
Walmart
2019.11 - 2020.01
E-Commerce Personal Shopper
Metro
2019.06 - 2019.10
Receptionist Clerk
Danny And Sons Auto Sales
2018.07 - 2018.12
Customer Service Representative
Discount Car And Truck Rental
2017.10 - 2018.07
Accounting Assistant/Travel Agent
Travelbest Group
2016.10 - 2017.10
Ticketing Agent
City Sightseeing Toronto
2016.05 - 2016.09
Front Gate Attendant
Canadian National Exhibition
2015.08 - 2015.09
Diploma - Veterinary Assistant
Eastern College
Diploma - Medical Health & Administration
Canadian Business College
Graduate Certificate - Tourism -Travel Studies
Humber College
- TICO-Certified Travel Counsellor of Ontario
- CPR & AED Level C
- Certified G License
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