Energetic and approachable professional with a creative and resourceful management style. Dedicated to make substantial contributions that elevate the success of the Millerknoll brand.
Overview
16
16
years of professional experience
Work History
Showroom Lead
Knoll
04.2023 - Current
Preserves the showroom's aesthetic, cultivating a top-tier experience for clients and instilling a sense of pride across all aspects, including products, hospitality, offices, and conference areas. Coordinates and oversees event management.
Keeps up-to-date with product information across all product lines and stays informed about current workplace issues, enabling impromptu presentations to customers, dealers, A+D (Architects and Designers), students, and walk-ins
Oversee the showroom team, including the Showroom Coordinator and Day Porter. Deliver training, guidance, and support to maintain a high standard of customer service.
Collaborates with regional and area sales personnel to craft agendas tailored to the unique needs of each client visit.
Takes on extra responsibilities as needed to meet business objectives.
Project Relocation Coordinator, Project Engineer
Kitchell CEM
02.2021 - 04.2022
Coordinated relocation projects for the Los Angeles Community College District as part of the BuildLACCD bond program.
Assisted the Project Managers in overseeing Furniture, Fixture, and Equipment (FF&E) aspects for new, renovated, and swing space projects across five college campuses in Los Angeles. Responsibilities included programming, specification, reviewing drawings, budget tracking, procurement coordination, scheduling with the construction team, overseeing installations, and managing punch list activities.
Examined all programming, design, and construction documents, collaborating with the Architect/Engineer (A/E) to ensure seamless coordination of electrical, data, and infrastructure among different vendors to guarantee the building's proper functionality.
Supervised all move management activities, including the creation of move scope, bidding processes, on-site oversight of movers, and coordination of punch list activities. Ensured the comprehensive and functional occupancy of new and renovated buildings.
Provided mentorship and training to interns in the design process, on-site installations, and material handling.
Showroom Sales Operations Coordinator
Geiger
05.2012 - 05.2020
Executed a dual role as a Showroom Sales Operations Coordinator and Product Application Specialist inside the Los Angeles Herman Miller Showroom.
Teamed up with counterparts from Herman Miller, serving as the representative for Geiger during client visits, project developments, and showroom updates.
Oversaw the introduction of new Geiger products in the showroom, including client mock-ups both inside and outside the showroom.
Conducted client tours and provided assistance to walk-ins, offering insights into Geiger and Herman Miller product knowledge.
Initiated the development of Showroom Sales Support to showcase product presentations, design capabilities, and devised a facility strategy to attain desired outcomes for the West Region Sales team.
Supervised and provided training for Sales Assistants and temporary staff.
Generated office and workspace room plans in response to clients' requests for proposals (RFPs).
Offered documentation for Engineers and the Manufacturing Team to effectively create custom furniture solutions.
Managed International Ancillary projects.
Oversaw the material library and chair demonstration program within the Los Angeles and Orange County territory.
Managed and participated in WECARE events along with Herman Miller counterparts for the Los Angeles and Orange County Territory.
Visual Merchandiser
Bloomingdale's
03.2009 - 08.2011
Created interior displays to promote products in alignment with corporate sales objectives.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Managed aesthetically pleasing displays to showcase designer products and increase sales.
Showroom Manager
Geiger
12.2007 - 12.2008
Provided prompt, courteous service to every individual entering showroom.
Maintained overall showroom appearance .
Supported Sales team with product presentations as well coordinating showroom visits.
Managed material library and demo chair program for Los Angeles and Orange County.
Managed WECARE events for Los Angeles, Orange County and San Diego territory along with West Regional Sales Manager.