Cristina Madara
Vancouver,BC
Summary
Seasoned Luxury Retail Manager and Marketing Professional.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
20
20
years of professional experience
Work History
Nordstrom Assistant Department Manager
Men’s Designer Shoes
05.2022 - 06.2023
- Managed department with a volume of $6,000,000 and a team of 20 sales associates
- Primary focus on training and development.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Dior Beauty Manager
Nordstrom Pacific Center
08.2016 - 05.2022
- Managed a team of 4 with a volume of $750,000
- Met sales expectations of brand, Train team members, establish relationships between vendor, retailer and other stylists.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Organized and delivered training sessions for new product content and technological advancements.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
L-Beauty Marketing Consultant
Self Employed Services
06.2012 - 05.2016
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Developed Marketing Plans for Dior Beauty
- Planned and Executed Events for Dior, Guerlain and Benefit
- Executed Social Media Marketing Initiatives for Dior Beauty
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Account Executive
Luxasia Philippines
03.2012 - 10.2012
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Executive Assistant
Canada Financial
11.2008 - 11.2009
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Sales Associate
H&M Canada Inc
01.2008 - 10.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Store Manager
Zara Canada Inc
07.2003 - 12.2006
- Mainly product buying for store, manage operations, sales & human resource
- Store opening support.
Education
BA - Economics
University of Asia
2000
Professional Designation-Merchandise Marketing Product Development - Fashion Marketing
FIDM Fashion Institute of Design And Merchandising
2003
Image Consultancy Fashion Styling Certification - Fashion
Istituto Marangoni
07.2003
Certificate Digital Marketing Strategy - Marketing
Harvard Business School Online
03.2024
Skills
- Luxury Retail Management
- Brand Marketing
- Event Planning
- Social Media Marketing
- Business Planning
- Project Management
- Employee Training
Timeline
Nordstrom Assistant Department Manager
Men’s Designer Shoes
05.2022 - 06.2023
Dior Beauty Manager
Nordstrom Pacific Center
08.2016 - 05.2022
L-Beauty Marketing Consultant
Self Employed Services
06.2012 - 05.2016
Account Executive
Luxasia Philippines
03.2012 - 10.2012
Executive Assistant
Canada Financial
11.2008 - 11.2009
Sales Associate
H&M Canada Inc
01.2008 - 10.2008
Store Manager
Zara Canada Inc
07.2003 - 12.2006
BA - Economics
University of Asia
Professional Designation-Merchandise Marketing Product Development - Fashion Marketing
FIDM Fashion Institute of Design And Merchandising
Image Consultancy Fashion Styling Certification - Fashion
Istituto Marangoni
Certificate Digital Marketing Strategy - Marketing
Harvard Business School Online