Cristina Granados
Reseda,CA
Summary
Professional with strong expertise in specialty retail, ready to contribute significantly in fast-paced environment. Skilled in customer service, product knowledge, and inventory management, ensuring seamless shopping experience. Valued team member known for adaptability, collaboration, and focusing on achieving tangible results. Reliable with proactive approach to changing needs and challenges.
Overview
10
10
years of professional experience
Work History
Specialty Sales Representative
Whole Food Market
21347 Ventura Blvd, Woodland Hills, CA 91364 , CA
09.2022 - 04.2025
- Supported store operations by maintaining organized displays and effective inventory levels.
- Promoted specialty products through active customer engagement, boosting sales performance.
- Identified and escalated security concerns based on customer monitoring activities.
- Showcased new products in visually appealing arrangements to maximize promotional impact.
- Established a loyal customer base through consistent delivery of high-quality service.
- Participated in continuous training to enhance industry knowledge and product understanding.
Overnight Stocker and Receiver
Sprouts Farmer Market
10.2017 - 12.2020
- Enhanced store efficiency through precise stocking and organized product placement overnight.
- Conducted regular expiration checks on perishable items, removing expired products per health regulations.
- Facilitated seamless shift transitions by communicating completed tasks to incoming staff.
- Assisted in inventory management by performing audits and resolving stock discrepancies.
- Monitored incoming shipments to support loss prevention initiatives and ensure accurate recordkeeping.
- Operated pallet jacks and dollies for efficient loading and unloading of goods.
Cashier
Superior Grocers
06.2017 - 02.2020
- Greeted customers upon entry, addressing needs with efficiency.
- Operated cash register accurately for diverse transaction types.
- Maintained balanced cash drawer, ensuring precise end-of-shift accounting.
- Assisted customers with purchases and enrolled them in reward programs.
- Adapted to new POS technologies, facilitating transitions for staff and customers.
- Managed returns, refunds, and transaction issues to uphold customer satisfaction.
- Worked flexible schedule and extra shifts to meet business demands.
- Streamlined checkout process, reducing wait times and enhancing efficiency.
Liquor Store Manager
Jons Marketplace
05.2015 - 05.2017
- Boosted sales through strategic merchandise placement, promotional events, and engaging product displays.
- Established clear performance expectations via detailed job descriptions, metrics, and continuous feedback.
- Maintained clean and safe environments by enforcing strict adherence to company policies.
- Resolved customer complaints promptly, enhancing loyalty and increasing repeat business.
- Developed supplier relationships to negotiate favorable pricing and secure exclusive products.
- Implemented loss prevention programs addressing internal and external theft, reducing inventory shrinkage significantly.
Education
High School Diploma -
Reseda High School
18230 Kittridge St, Reseda, CA 9133506-2009
Skills
- Customer service excellence
- Attention to detail
- Effective communication
- Product expertise
- Adaptability and flexibility
- Positive mindset
- Negotiation and conflict resolution
- Written communication
- Time management
- Merchandise handling
- Stock replenishment
- Shipping and receiving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Specialty Sales Representative
Whole Food Market
09.2022 - 04.2025
Overnight Stocker and Receiver
Sprouts Farmer Market
10.2017 - 12.2020
Cashier
Superior Grocers
06.2017 - 02.2020
Liquor Store Manager
Jons Marketplace
05.2015 - 05.2017
High School Diploma -
Reseda High School
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