Cristina C. Callirgos
Toronto
Summary
Dedicated and compassionate professional with over 10 years of experience in customer service and healthcare environments. Highly skilled in medical technology and workforce management, with hands-on experience using Kronos Workforce Central including Timekeeper, Accruals, and Scheduling and Workday for integrated HR processes such as onboarding, staff records management, and payroll coordination. Quick to learn and adapt to new technologies and procedures, with proven strengths in scheduling, payroll administration, and general office support. Bilingual in English and Spanish, with excellent communication, interpersonal, and critical thinking skills. Known for working independently, maintaining strict confidentiality, and delivering high-quality service in fast-paced, dynamic settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Scheduler / Payroll Administrator
AgeCare
05.2023 - Current
- Collaborate with the Director of Care and Business Manager on scheduling and payroll for nursing staff.
- Ensure all shifts are staffed appropriately using internal or agency personnel.
- Review and process timecards using UKG Kronos.
- Manage employee records and onboarding procedures through Workday.
- Approve time-off requests in accordance with union agreements and company policies.
- Maintain data accuracy through efficient entry, file management, and correspondence.
- Guide residents and visitors within the Long-Term Care facility.
- Follow COVID-19 protocols and company policies diligently.
Health Care Assistant / Screener
Mount Sinai Hospital
03.2022 - 03.2023
- Screened staff, patients, and visitors in compliance with Toronto Public Health guidelines.
- Registered patients while ensuring confidentiality and accuracy.
- Provided directions and resolved visitor inquiries with professionalism.
- Maintained front desk operations and supply inventory.
Medical Assistant
Revera Elgin Wood LTC
03.2021 - 12.2021
- Recorded patient vital signs and maintained up-to-date records.
- Assisted patients with mobility and daily living activities.
- Adhered to strict COVID-19 protocols, including PPE use.
- Conducted basic lab procedures such as EKGs and blood collection.
- Reported patient observations to nurses and supported care documentation.
Retail Clerk
Royal Ontario Museum
04.2008 - 03.2021
- Supported daily operations and special event setup.
- Maintained inventory and upheld health and safety standards.
Cardiology Technologist
Albany Medical Clinic
06.2008 - 06.2011
- Performed non-invasive cardiac diagnostics, including ECGs and Holter monitoring.
- Documented and interpreted patient cardiac data.
- Educated and assisted patients, including those with mobility needs.
- Maintained medical equipment and accurate patient records.
Education
Cardiology Technologist Diploma -
CDI College
Toronto, ON01.2009
Bachelor of Education - undefined
San Martín de Porres University
01.2002
Skills
- Workforce Management Systems Expertise Proficient in Kronos Workforce Central, including Timekeeper, Accruals, and Scheduling modules; skilled in streamlining staffing and payroll processes to enhance operational efficiency
- Human Resources & Workday Integration Experienced in using Workday for employee onboarding, records management, and HR process integration, supporting efficient hiring workflows and data accuracy
- Scheduling & Payroll Administration Proficient with Staff Stat and ADP Canada for accurate scheduling, timecard review, and payroll reporting
- Medical Technology Proficiency – Skilled in performing EKGs, patient monitoring, and basic laboratory procedures
- Attention to Detail – Accurate in data entry, reporting, and patient care documentation
- Confidentiality & Professionalism – Maintains discretion and complies with healthcare privacy standards
- Computer Literacy – Proficient with Microsoft Office (Word, Excel), Windows, and iOS systems
Certification
- UKG Kronos Certification – CloudFoundation (In Progress, 2025)
- BLS First Aid & CPR Certification – Heart Safe Canada, 2024
- Phlebotomy & Venipuncture Certification – Michener Institute, 2022
- Personal Caregiver Skills Certificate – ICS Canada, 2019
- Security Guard Basic Training – Ministry of Community Safety, 2015
Timeline
Scheduler / Payroll Administrator
AgeCare
05.2023 - Current
Health Care Assistant / Screener
Mount Sinai Hospital
03.2022 - 03.2023
Medical Assistant
Revera Elgin Wood LTC
03.2021 - 12.2021
Cardiology Technologist
Albany Medical Clinic
06.2008 - 06.2011
Retail Clerk
Royal Ontario Museum
04.2008 - 03.2021
Bachelor of Education - undefined
San Martín de Porres University
Cardiology Technologist Diploma -
CDI College
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