CRISTIN MARTINEZ
Redlands
Summary
Office assistant with a strong foundation in administrative tasks and customer service, gained through diverse roles in retail and hospitality. Demonstrates excellent organizational skills, adept at managing schedules, coordinating events, and handling inquiries with professionalism. Proficient in data entry and strategic planning, committed to enhancing team efficiency and delivering exceptional service.
Overview
3
3
years of professional experience
Work History
SERVER
Look cinema
08.2024 - 02.2026
- Deliver exceptional customer service, ensuring timely and accurate food orders. Foster a welcoming atmosphere for guests, contributing to repeat business.
- Maintain meticulous attention to detail in order-taking and food presentation. Adhere to strict hygiene standards, ensuring a safe dining environment.
- Work seamlessly with kitchen staff to expedite orders. Participate in team meetings to enhance service quality and operational efficiency.
- Upsell menu items and specials, boosting average check size. Handle cash and card transactions accurately, maintaining balanced till at shift end.
- Propose creative solutions to improve customer flow during peak hours. Adapt quickly to new menu items and service procedures.
- Elevate guest experiences through attentive service, efficient order management, and a welcoming atmosphere, driving customer loyalty and satisfaction.
AMAZON ASSOCIATE (PALEO DEPARTMENT)
Amazon fresh
10.2024 - 12.2024
- Managed paleo department inventory, ensuring optimal stock levels. Implemented efficient restocking process, reducing waste and improving customer satisfaction.
- Analyzed sales trends in paleo products, identifying high-demand items. Provided insights to management, contributing to strategic purchasing decisions.
- Streamlined paleo department layout, enhancing product visibility and accessibility. Efforts led to a notable increase in sales and positive customer feedback.
STORE ASSOCIATE
Bath and body works
04.2024 - 08.2024
- Assisted customers, managed inventory, and maintained store aesthetics. Contributed to team sales goals and provided exceptional customer service.
OFFICE ASSISTANT
Office of Assemblymember Eloise Gomez Reyes
10.2023 - 01.2024
- Worked with the office of Assemblymember Eloise Gomez Reyes, my job entailed
- Assisted with administrative tasks such as data entry and filing documents.
- Supported team in organizing and preparing for meetings and events
- Handling phone calls, emails, and customer inquiries in a professional manner.
CASHIER
El Pollo Loco
03.2023 - 04.2023
- Skilled in using POS systems, balancing cash registers, and maintaining a clean work area.
- Proficient in handling cash transactions, providing excellent customer service, and resolving issues promptly.
- Experienced in accurately processing sales, returns, and exchanges in a fast-paced retail environment.
- Demonstrated ability to work efficiently under pressure while maintaining a friendly demeanor.
Education
HIGH SCHOOL DIPLOMA -
Apple Valley high school
01-2023
Skills
- Customer Service, Business Filing, Financing, Computer Literacy, Strategic Planning, Scheduling, Event Coordination, POS Systems, Cash Handling, Data Entry, Administrative Tasks, Marketing
LANGUAGES
Spanish (Proficient).
Timeline
AMAZON ASSOCIATE (PALEO DEPARTMENT)
Amazon fresh
10.2024 - 12.2024
SERVER
Look cinema
08.2024 - 02.2026
STORE ASSOCIATE
Bath and body works
04.2024 - 08.2024
OFFICE ASSISTANT
Office of Assemblymember Eloise Gomez Reyes
10.2023 - 01.2024
CASHIER
El Pollo Loco
03.2023 - 04.2023
HIGH SCHOOL DIPLOMA -
Apple Valley high school
COURSES
OFFICE ADMINISTRATION Inland empire Job corps Jul 2023 - Mar 2024
CERTIFICATE OF COMPLETION
Inland empire Job corps Jul 2023 - Mar 2024 Completed Trade school in Office administration