Cristian Gael Sandoval Galvan
South Lake Tahoe
Summary
Dedicated Transit and Culinary professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Transit Supervisor
Tahoe Transportation District
11.2022 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
Dispatcher
Tahoe Transportation District
02.2019 - 11.2022
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 100 daily calls.
- Directed all dispatching, routing and tracking of Various fleet vehicles.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Evaluated and adjusted over 8 routes based on daily needs, available workers, traffic hazards and weather conditions.
- Responded to over 100 daily caller requests with information about assistance and timeframes.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Assisted with Training new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
- Directed investigations to verify and resolve customer complaints.
- Operated low and standard floor full-sized buses over specified routes according to tight time schedules while adhering to traffic regulations.
Intermittent Road Supervisor
Tahoe Transportation District
08.2021 - 11.2022
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Provide support and fill in where necessary to ensure service delivery in a consistent and reliable manner
- Respond to operator's concerns and address issues that arise immediately
- Address questions and provide general guidance to operations staff
- Perform gate/field checks
- Must Hold a CDL
- Assist in filling shifts for absences or tardies
- Available to work closing shifts and overall flexibility
- Prepared variety of different written communications, reports and documents.
Utility Worker
Tahoe Transportation District
05.2018 - 02.2019
- Collected and disposed of trash and debris.
- Completed daily maintenance tasks in record time to maximize productivity.
- Repaired floors, walls, seats and any other structure in need of attention.
- Reported issues to Fleet & Facilities Manager so that effective resolutions could be immediately put into place.
- Positively engaged with customers and maintained professional appearance at all times as company representative.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Safely and effectively handled wide range of cleaning products and solutions.
Lead Line Cook
Beacon Bar And Grill
06.2015 - 04.2018
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Trained, managed and guided Line Cooks, Prep Cooks and Dishwashers.
- Managed relationships and negotiating prices with vendors for ingredients and equipment.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Safely used kitchen equipment and reduced risk of injuries and burns.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Scheduled Various Employees throughout the week for Optimal Coverage.
- Worked with the Chef and Sous Chef for new Menu Ideas,
- Performed a Monthly inventory check of all supplies.
Line Cook
Scusa Italian Ristorante
06.2012 - 09.2015
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Safely used kitchen equipment and reduced risk of injuries and burns.
- Handled portion control activities according to specified instructions provided by chef.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Managed relationships and negotiating prices with vendors for ingredients and equipment.
Education
High School Diploma -
South Tahoe High School
South Lake Tahoe, CAAssociate of Arts - Social Science
Lake Tahoe Community College
South Lake Tahoe, CA06.2014
Skills
- Verifying coverage
- Updating logs
- Service Planning
- Service Coordination
- Customer Relations
- Flexible and Adaptable
- Problem-Solving
- Excellent Communication
- Kitchen organization
- Food Preparation
- Quality Management
- Quality control
- Safe food handling
- Cooking
- Scheduling
- Staff Management
- Training and Development
- Decision Making
Timeline
Transit Supervisor
Tahoe Transportation District
11.2022 - Current
Intermittent Road Supervisor
Tahoe Transportation District
08.2021 - 11.2022
Dispatcher
Tahoe Transportation District
02.2019 - 11.2022
Utility Worker
Tahoe Transportation District
05.2018 - 02.2019
Lead Line Cook
Beacon Bar And Grill
06.2015 - 04.2018
Line Cook
Scusa Italian Ristorante
06.2012 - 09.2015
High School Diploma -
South Tahoe High School
Associate of Arts - Social Science
Lake Tahoe Community College
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