Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristian Mendoza

Perris,CA

Summary

Dynamic and results-driven professional with a strong background in customer service and community outreach at Compton Community College. Proven ability to engage and mentor students, utilizing effective communication and organization skills. Experienced in inventory control and workflow management, consistently enhancing operational efficiency and student satisfaction.

Overview

4
4
years of professional experience

Work History

Shipping

IHerb - Staffmark
02.2025 - 04.2025
  • Led new employees with their training and answered questions about the position.
  • Coordinated daily order fulfillment in fast-paced receiving and shipping environment.
  • Prepared different types of products for shipping and distribution.
  • Assisted shipping team by helping prepare loads and move to waiting trailers.
  • Reported product ordering and shipping discrepancies to department manager.
  • Reviewed shipping orders for accurate fulfillment.
  • Packed items to meet shipping requirements.
  • Attached identifying tags to containers to mark with identifying shipping information.

Replenishment Team Member

IHerb - Staffmark
12.2024 - 01.2025
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Monitored inventory of supplies and notified management of replenishment needs.
  • Tracked stock availability to order supplies for timely stock replenishment.
  • Analyzed and reviewed reorder report recommendations for daily and weekly replenishment, following up with appropriate staff as necessary.
  • Allocated replenishment product based on capacity, margins, and open-to-buy budget to maximize sell-through of items with different levels of demand.

Temporary VBM Sorter

Riverside County TAP
10.2024 - 11.2024
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Led a small team to conduct the primary sorting through the use of sorting machine that supervisors maintained and worked with.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Recorded and tracked items sorted to confirm accuracy.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.

Student Ambassador

Compton Community College
11.2020 - 01.2024
  • Led new Student Workers with training to understand the processes and management of the position.
  • Mentored students to increase satisfaction and help engage in campus life.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Distributed mail, filed documents, and answered telephone calls.
  • Assisted with admissions process, financial aid process, course registrations, and program guidance.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.

Education

Associate of Science - Mathematics

Compton Community College
Compton, CA
06-2023

Associate of Science - Automotive Collision Repair & Paint

Compton Community College
Compton, CA
06-2023

Skills

  • Customer service skills
  • Community outreach
  • Ambassador training
  • Inventory control
  • Performance management
  • Project management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shipping

IHerb - Staffmark
02.2025 - 04.2025

Replenishment Team Member

IHerb - Staffmark
12.2024 - 01.2025

Temporary VBM Sorter

Riverside County TAP
10.2024 - 11.2024

Student Ambassador

Compton Community College
11.2020 - 01.2024

Associate of Science - Mathematics

Compton Community College

Associate of Science - Automotive Collision Repair & Paint

Compton Community College

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Cristian Mendoza