Cristian Herrera Fuentes
Menlo Park
Summary
Experienced Banquet Manager, known for completing tasks efficiently and productively in event planning, team coordination, and customer service to ensure the smooth operation of banquet functions. Possess strong organizational, communication, and problem-solving skills, which enable successful execution of events while maintaining high standards of guest satisfaction. Excel at multitasking in fast-paced environments, and adapt quickly to changing demands.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Banquet Manager
Marriott Corporate
Santa Clara
09.2023 - Current
- Proven leader in hospitality management, adept at steering high-volume events at Marriott Corporate and enhancing guest satisfaction
- Specializes in banquet setup and beverage management, demonstrating exceptional problem-solving and team leadership skills
- Achieved seamless operations for events hosting up to 1000 guests, underscoring a commitment to excellence and safety
- Managed a team of 30 banquet staff to deliver high-quality service to events with up to 500 guests, ensuring efficiency and guest satisfaction
- Provide and maintain a safe work environment for employees
- Effectively monitors the daily operations of the Food & Beverage Banquet Department
- Experience with scheduling, ATLAS, and CI
- Assist in the process of payroll which includes calculating number of hours worked and gratuity distribution every two weeks
- Attends meetings such as BEO, F&B, P&L, and menu meetings
- Ability to work over 8 hours when business demands are high, flexible hours
- Be the driving force that leads the banquet team from setup and execution to the teardown of events.
- Experienced with sports events, such NFL and soccer. Hosting the 49ers football team for two years at the Santa Clara Marriott.
Banquet Setup Supervisor
hotel Nia
Menlo Park
07.2019 - 09.2023
- Set up banquet tables with linens, china, silverware, glassware and centerpieces in accordance with event specifications
- Interacted professionally with customers and staff members to ensure satisfaction throughout the event
- Assisted with the set-up and breakdown of banquet rooms
- Familiarized guests with the buffet options and refilled food items as needed
- Delivered food items quickly and efficiently to guest tables according to established standards of quality assurance
- Monitored food distribution, ensured that meals were delivered to correct recipients and that guidelines, such as those for special diets, were followed
- Experienced working large events and serve food and beverage to 1,000+ guests
Banquet Server
Sheraton hotel
Palo Alto
10.2014 - 07.2022
- Experienced setting buffets and serving plated dinners
- Interacted professionally with customers and staff members to ensure satisfaction throughout the event
- Set up banquet room linens, service ware and glassware according to supervisor instructions
- Replenished buffet items to deliver food consistency and freshness
Education
High School Diploma -
san mateo college
san mateo06.2011
Skills
- Customer service
- Problem solving
- Beverage management
- Team leadership
- Payroll Administration
- Safe food handling
- Scheduling
- Strategic planning
- serving
Certification
- Food Safety Manager Certification (FSMC)
- ATLAS Enhanced
Languages
- English, Fluent
- Spanish, Fluent
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Banquet Manager
Marriott Corporate
09.2023 - Current
Banquet Setup Supervisor
hotel Nia
07.2019 - 09.2023
Banquet Server
Sheraton hotel
10.2014 - 07.2022
High School Diploma -
san mateo college
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