Cristian Garcia
Tracy
Summary
Professional office support specialist with demonstrated expertise in administrative functions and office management. Skilled in team collaboration, communication, and adaptability to meet evolving needs. Strong organizational abilities, proficiency in MS Office Suite, and keen attention to detail ensure effective operations and high-quality results. Reliable, flexible, and focused on achieving organizational goals efficiently.
Overview
9
9
years of professional experience
Work History
Senior Office Assistant
San Joaquin County
05.2026 - Current
- Correspond with Commerical & Government payers to resolve claims and escalated complex issues to specialties
- Managed and documented legal medical & billing requests to ensure compliant case records
- Resolved escalated billing disputes, restoring account accuracy and improving patient satisfaction
- Prepared and submitted insurance eligibility verifications through payer portas to confirm patient coverage
- Answered escalated billing calls, explained charges clearly and arranged appropriate payment plans
Service Clerk
Costco Wholesale
01.2022 - 01.2026
- Delivered exceptional service to members and colleagues.
- Managed bookkeeping and conducted audits.
- Provided expertise across multiple departments.
- Assisted in training new staff on service protocols.
- Ensured compliance with company policies and procedures.
Production Associate
Tesla
05.2021 - 12.2021
- Communicate daily goals to team members.
- Maintain work environment with necessary tools and parts.
- Inspect products for defects and implement avoidance strategies.
- Collaborate with team to enhance production efficiency.
- Support safety protocols to ensure a secure workspace.
Host
The Boiling Crab
01.2020 - 03.2021
- Assisted customers via phone inquiries.
- Maintained flexibility in a fast-paced environment.
- Prioritized exceptional customer service.
- Coordinated seating arrangements efficiently.
- Managed reservations to optimize flow.
Supervisor
Chuck E Cheese's
02.2017 - 12.2019
- Supported team members in various roles.
- Coordinated break schedules to optimize workflow.
- Managed work environment for efficiency.
- Ensured timely completion of tasks.
- Fostered a collaborative team atmosphere.
Education
High School Diploma -
Evergreen Valley Community College
San Jose05.2021
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Southern New Hampshire University
Online09.2025
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De Anza
04.2019
Skills
- Proficient time management
- Calm in challenging environments
- Service excellence
- Bookkeeping
- Team development
- Process optimization
- Cross-functional collaboration
- Analytical problem solving
- Risk management compliance
- Effective communication
- Operational efficiency
- Safety compliance procedures
Timeline
Senior Office Assistant
San Joaquin County
05.2026 - Current
Service Clerk
Costco Wholesale
01.2022 - 01.2026
Production Associate
Tesla
05.2021 - 12.2021
Host
The Boiling Crab
01.2020 - 03.2021
Supervisor
Chuck E Cheese's
02.2017 - 12.2019
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Southern New Hampshire University
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De Anza
High School Diploma -
Evergreen Valley Community College