Cristal Santos

• Lead and supervise banquet staff to ensure seamless execution of events.

• Train and mentor new team members, improving efficiency and service quality.

• Coordinate with event planners, kitchen staff, and management for successful event operations.

• Monitor guest satisfaction, address concerns, and implement service improvements.

• Maintain banquet inventory, set up event spaces, and ensure compliance with health and safety regulations.

• Responsible for carrying out basic food preparation tasks
• Washing, peeling, chopping and cooking foodstuffs
• Ensuring food preparation areas are clean and hygienic
• Sorting and storing ingredients and washing utensils

• Managed daily food orders, inventory, and supplier relationships.

• Coordinated staff schedules, ensuring optimal kitchen operations.

• Assisted in menu planning and food preparation to maintain high-quality standards.

• Ensured compliance with food safety regulations and kitchen cleanliness.

• Oversaw payroll processing and employee records.

Managed daily food orders, inventory, and supplier relationships.

• Assisted in menu planning and food preparation to maintain high-quality standards.

• Ensured compliance with food safety regulations and kitchen cleanliness.

• Oversaw payroll processing and employee records.

• Attend quality to the guests in the registration and collection area, ensuring your satisfaction with the service received
• Mention the promotions and specialties of the restaurant
• Handle the cash register
• Know the registration procedures and the differences in payment methods
• Take control of the orders or consumption notes and prepare invoices for customers who require it
• Make the partial and final cuts of the box

• Provided concierge services for international and local tourists.

• Assisted in event planning, meeting scheduling, and customer inquiries.

• Handled guest concerns and coordinated with hotel management for issue resolution.

• Promoted tourism services, providing recommendations and guided assistance.

• Organized and coordinated kitchen menus
• In charge of food orders and stocking