Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Cristal Lucero

Stockton

Summary

Dynamic and detail-oriented professional with extensive experience in loss prevention at Walmart. Proven track record in inventory control and emergency response planning, enhancing store safety and reducing shrinkage. Recognized for integrity and trustworthiness, effectively collaborating with teams to implement successful loss prevention strategies and improve overall operational efficiency.

Asset protection professional with keen eye for identifying and mitigating risks in retail settings. Adept at implementing effective security strategies and maintaining compliance with company policies. Valued team player known for adaptability and results-driven approach to problem-solving, focusing on surveillance and incident reporting.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Asset Protection Associate

Walmart
03.2019 - 03.2022
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
  • Checked CCTV for evidence of shoplifting.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.

Production Worker

Comcast Warehouse
09.2017 - 02.2019
  • Organized work to meet demanding production goals.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Managed inventory levels to prevent production delays.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Optimized material usage to minimize waste, contributing to cost reduction efforts.
  • Enhanced production line efficiency by streamlining assembly processes.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Streamlined inventory management, reducing instances of stock shortages.
  • Implemented sustainable practices within production process, aligning with environmental goals.
  • Increased team morale, leading safety training sessions.
  • Reviewed production schedules and streamlined processes.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Made sure that products were produced on time and are of good quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Cashier

Dollar General Market
03.2014 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Production Worker

Scientific Specialties Inc
10.2013 - 02.2014
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Improved product quality with meticulous quality control checks.
  • Ensured timely delivery of products by coordinating effectively with logistics team.
  • Engaged in regular review meetings to discuss production performance and set future goals.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Made sure that products were produced on time and are of good quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Collaborated with other departments to optimize production workflows.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

Temp Worker

Cottage Bakery
07.2010 - 12.2012
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
  • Prepared boxes for shipments based on standard sizes.
  • Helped maintain accurate production record by documenting run totals and materials used.

Education

Medical Assitant - High School

Kaplan College
Stockton, CA
06-2010

Skills

  • Detail-oriented
  • Team Training
  • Inventory control
  • Integrity and trustworthiness
  • Customer support
  • Loss prevention
  • Emergency response planning
  • Policy enforcement
  • Loss prevention strategies
  • Surveillance techniques
  • Loss prevention experience
  • Inventory management
  • Report writing

Certification

Language English and Spanish

Languages

Spanish
Full Professional

Interests

  • Watching Movies and TV Shows
  • Swimming
  • Interior Design
  • I enjoy helping others and giving back to the community
  • Gardening

Timeline

Asset Protection Associate

Walmart
03.2019 - 03.2022

Production Worker

Comcast Warehouse
09.2017 - 02.2019

Cashier

Dollar General Market
03.2014 - 06.2015

Production Worker

Scientific Specialties Inc
10.2013 - 02.2014

Temp Worker

Cottage Bakery
07.2010 - 12.2012

Medical Assitant - High School

Kaplan College

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Cristal Lucero