Cristal Duran
Yorba Linda
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Pursuing flexible part-time employment with weekend and evening shift options.
Overview
10
10
years of professional experience
Work History
Missionary to the South Pacific Region
Foursquare Mission International
Nelson
09.2024 - Current
- Learning local customs and languages to effectively communicate and build relationships
- Represent the organization at public events and meetings
- Provided guidance to youth groups regarding their spiritual development through organized activities like retreats, summer camps, community outreaches.
- Coordinated with other missionaries to carry out on-site work.
- Provided pastoral care services such as counseling and mentoring to individuals in need.
Ambassador/ Sales Associate
Forever Truth
Brea
07.2021 - 09.2024
- Processed cash and credit payments as a cashier, using point-of-sale (POS) systems.
- Maintain up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Screened emails and decluttered inbox by creating folders, labels, and filters.
Waitress
Melrose Cafe
Nelson
10.2023 - 05.2024
- Setting up tables to the correct standard and style
- Processed cash and credit payments as a cashier
- Maintain communication between the kitchen and dining area
- Running food in an efficient and professional manner
- Support other servers and kitchen staff by completing side work such as cleaning, and restocking
Front Desk Representative
Planet Fitness Gym
Fullerton
05.2022 - 11.2023
- Assisted guests at check-in, providing information on various services within the gym.
- Completed daily shift reports detailing any issues or incidents that occurred during the shift.
- Coordinated with the customers and took feedback to improve the efficiency of services.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
Cashier/ Server/ Host
Polly's Pies
Yorba Linda
01.2015 - 06.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Followed health safety guidelines when preparing and serving food products.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Skills
- Bilingual (English/Spanish)
- Team member support
- Multitasking and organization
- Friendly
- Proven leadership skills, and ability to motivate
- Hospitality service expertise
- Positive guest interactions
- Multitasking and organization
- Strong work ethic
- Time management
- Handling complaints
Languages
English
Professional
Spanish
Professional
Fiji
Limited
Timeline
Missionary to the South Pacific Region
Foursquare Mission International
09.2024 - Current
Waitress
Melrose Cafe
10.2023 - 05.2024
Front Desk Representative
Planet Fitness Gym
05.2022 - 11.2023
Ambassador/ Sales Associate
Forever Truth
07.2021 - 09.2024
Cashier/ Server/ Host
Polly's Pies
01.2015 - 06.2020
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