Cristal Ceron
Wilmington
Summary
Reliable and detail-oriented professional with over five years of experience in office administration and customer service. Proven track record in providing exceptional support in office settings, including managing phone lines, scheduling, data entry, and maintaining organized filing systems. Bilingual in English and Spanish, with a strong ability to multitask and prioritize in fast-paced environments. Known for working efficiently both independently and as part of a team to ensure smooth operations and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Office Assistant
Behavior and Education Inc
10.2022 - Current
- Maintained confidentiality when handling sensitive information during administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and ensuring a clean and organized workspace.
- Facilitated smooth office operations by handling incoming mail, phone calls, and visitor inquiries in a professional manner.
- Expedited document processing through accurate data entry and timely filing.
- Entered and maintained client information in database systems, managed appointment scheduling, and performed follow-up actions.
- Managed filing, inventory, mailing, and database systems both manually and through computerized systems.
Office Assistant
JD Tile
09.2018 - 06.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
- Monitored and tracked budgets and expenses.
Housekeeper
AMB Janitorial Services
05.2015 - 06.2018
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and maintained office spaces, ensuring a tidy and organized environment.
Childcare Worker
Deanna Courtney
10.2011 - 08.2014
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
Education
High School Diploma -
Port of Los Angeles High School
San Pedro, CA06-2009
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Dedicated team player
- Administrative support
- Verbal communication
- 40 vpm typing speed
- File organization
- Team support
- Scanning and copying
- Computer skills
- Strong problem solver
Timeline
Office Assistant
Behavior and Education Inc
10.2022 - Current
Office Assistant
JD Tile
09.2018 - 06.2022
Housekeeper
AMB Janitorial Services
05.2015 - 06.2018
Childcare Worker
Deanna Courtney
10.2011 - 08.2014
High School Diploma -
Port of Los Angeles High School
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