Cristal Alvarez
Modesto
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Finance Manager
Diamond Truck Sales INC
08.2024 - 03.2025
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Reduced turnaround time on loan applications, ensuring a seamless experience for borrowers and lenders alike.
- Conducted comprehensive audits of funded loans, identifying discrepancies and rectifying issues promptly.
- Improved loan funding efficiency by streamlining processes and enhancing communication between departments.
- Successfully met or exceeded monthly funding goals consistently by efficiently processing loans within established timeframes.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
Customer Service Representative/ Sales Support
Associated Packaging, Inc.
05.2022 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Answer customers' questions about products, prices, and availability
- Process customer invoices, bills of lading, and purchase orders relative to material and machinery
- Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing
- Process invoices through customer portals and websites as they require
- Obtain vendor quotes and communicate pricing to customers and salespeople
- Research and resolve billing issues
- Assist sales team in researching and resolving customer needs
- Participate in physical inventory and cycle counts of materials and parts
- Monitor market conditions, product innovations, and competitors' products, prices, and sales
- Special projects as assigned
Sales Associate
Metro by T-Mobile
05.2018 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Built relationships with customers to encourage repeat business
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
- Prepared merchandise for the sales floor by pricing or tagging
- Managed efficient cash register operations
Legal Admin Clerk I
Public Defender of Stanislaus County
11.2014 - 06.2016
- Assembled case materials for multiple cases by organizing, summarizing and collecting documents, information and evidence
- Maintained calendars for Public Defenders office-person team by updating and entering court dates and meetings
- Updated firm's database with new information for client records and financial documents
- Supported lawyers in reviewing and processing search warrants, subpoenas and court documents
- Assisted attorneys with case organization and administrative tasks
Education
AA - Natural Science
MJC
Modesto, CA12.2023
High School Diploma -
John B Allard
Turlock, CA05.2012
Skills
- Critical Thinking
- Microsoft Office Suite
- Sales support
- Prioritization
- Research
- Loan processing
- Audit management
Languages
Spanish
Native or Bilingual
Timeline
Finance Manager
Diamond Truck Sales INC
08.2024 - 03.2025
Customer Service Representative/ Sales Support
Associated Packaging, Inc.
05.2022 - 01.2024
Sales Associate
Metro by T-Mobile
05.2018 - 08.2022
Legal Admin Clerk I
Public Defender of Stanislaus County
11.2014 - 06.2016
High School Diploma -
John B Allard
AA - Natural Science
MJC
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