CRISSAM CRISOSTOMO
Winnipeg,Canada
Summary
Dynamic Value Stream Supervisor at Parker Hannifin, skilled in lean manufacturing and team leadership. Achieved significant waste reduction and enhanced operational efficiency through strategic process improvements. Adept at fostering collaboration and delivering constructive feedback, driving a culture of continuous improvement and high-performance standards within diverse teams.
Overview
30
30
years of professional experience
Work History
Value Stream Supervisor
PARKER HANNIFIN ELECTRONICS CONTROL DIVISION
Winnipeg, Manitoba
01.2013 - 12.2019
- Managed and supervised multidisciplinary and culturally diverse teams to enhance quality performance and efficiency. Directed and supervised a team of about 40 employees in daily operations.
- Coordinated daily with supply chain regarding production material shortages and priority changes.
- Planned and organized workload based on daily production schedules. Delegated daily tasks to team members according to skills and product assembly knowledge, to optimize group productivity.
- Collaborated with Manufacturing, Design, Test, and Quality Engineers to solve emerging problems.
- Investigated and implemented product and process improvements using lean manufacturing principles.
- Ensured effective, safe implementation of improvements across processes.
- Measured key performance indicators such as waste reduction and cycle time improvements.
- Coordinated workflow among team members for efficient operations. Streamlined workflow processes, reducing project completion times.
- Maintained a positive work environment that promoted collaboration between team members.
- Developed strategies for problem solving and conflict resolution among team members.
- Created training materials and conducted group trainings on new processes or procedures.
- Collaborated with other departments to ensure alignment of goals across teams.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency. Initiated cross-training among employees from different cells to maximize flexibility with daily manpower availability.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Monitored equipment performance and reported maintenance needs.
- Led daily team meetings to discuss progress, address issues, and plan future actions.
- Conducted and provided annual performance reviews to assess individual team members' progress.
Customer Service Clerk
MANITOBA LIQUOR CONTROL COMMISSION
Winnipeg, Manitoba
06.2003 - 04.2017
- Competently work as a team member in performing cashier duties, product assistance and sustaining a clean and organized work area.
- Consistently delivers quality communication, customer support and product representation for each client.
- Assisted customers with store and product complaints.
- Responsible for ringing up customers in a timely manner with a guaranteed high level of customer service.
- Recommends, informs, and assists clients to purchase the appropriate merchandise that will satisfy their needs within their budget.
- Provided friendly, helpful, and professional assistance to customers with their requests or concerns.
- Participated in team meetings to discuss strategies for improving customer service processes.
- Built positive relationships with customers by listening attentively and providing appropriate solutions.
Wire Harness Technology Team Leader
Vansco Electronics Inc.
Winnipeg, MB
09.2004 - 01.2013
- Planned and organized workload based on daily production schedules.
- Collaborated with Manufacturing, Design, Test, and Quality Engineers to resolve issues.
- Ensured effective resource utilization for assigned work group.
- Coordinated daily priorities with Value Stream Manager, Planner, Packer/Shipper, and Material Handlers. Daily, I monitored materials and products inventory, and customer requirements using the SAP system.
- Investigated product and process improvements through lean manufacturing principles.
- Implemented improvements safely and effectively across processes.
- Supervised and coached up to 50 production assembly personnel to foster teamwork and efficiency.
- Conducted annual performance evaluations and provided constructive feedback to employees.
Wire Harness Technology Assembler
PARKER HANNIFIN ELECTRONICS CONTROL DIVISION
Winnipeg, Manitoba
08.2002 - 09.2004
- Working on wire harness which includes cutting wire through computerized cutting equipment.
- Terminates wires with various terminals thru terminating equipment (machines and hand tools).
- Assembles wire harness for final lay-out and conducts testing on the harness especially for MCI G-Coach buses.
- Assembles material for small harness and components needed for final product assemblies (i.e., Bobcat, CNH Valmont, Bourgault, MCI).
Division Staff Assistant
PHILIPPINE LONG DISTANCE TELEPHONE CO
Quezon City, Manila
07.1993 - 11.2000
- Directed cost-center budget preparation and variance assessments to improve financial management.
- Compiled weekly and monthly results for critical performance areas, aiding strategic decisions.
- Partnered with various departments to guarantee effective implementation of division projects.
- Evaluated daily performance metrics of personnel to maintain focus on division targets.
Network Services Engineer
PHILIPPINE LONG DISTANCE TELEPHONE CO
Quezon City, Manila
02.1990 - 07.1993
- Develops work order plans and evaluates ongoing outside plant projects.
- Collaborated with cross-functional teams on project development.
- Fulfilled orders by successfully planning, budgeting, and coordinating projects.
Education
INDUSTRIAL SUPERVISION - Management Program Certificate
Red River College
Winnipeg, Manitoba01.2013
BACHELOR OF SCIENCE - ELECTRONICS AND COMMUNICATION ENG
University of the East
Manila01.1990
Skills
- Microsoft Office Suite
- Data analysis and reporting
- Issue resolution strategies
- Lean manufacturing principles
- Work planning and prioritization
- Verbal and written communication
- Team leadership
- Analytical thinking
- People management
- Customer service excellence
- Collaboration and teamwork
- Constructive feedback delivery
- Conflict resolution techniques
- Employee performance evaluation
- Continuous improvement methodologies
- Output optimization strategies
- SAP proficient
References
References available upon request.
Timeline
Value Stream Supervisor
PARKER HANNIFIN ELECTRONICS CONTROL DIVISION
01.2013 - 12.2019
Wire Harness Technology Team Leader
Vansco Electronics Inc.
09.2004 - 01.2013
Customer Service Clerk
MANITOBA LIQUOR CONTROL COMMISSION
06.2003 - 04.2017
Wire Harness Technology Assembler
PARKER HANNIFIN ELECTRONICS CONTROL DIVISION
08.2002 - 09.2004
Division Staff Assistant
PHILIPPINE LONG DISTANCE TELEPHONE CO
07.1993 - 11.2000
Network Services Engineer
PHILIPPINE LONG DISTANCE TELEPHONE CO
02.1990 - 07.1993
INDUSTRIAL SUPERVISION - Management Program Certificate
Red River College
BACHELOR OF SCIENCE - ELECTRONICS AND COMMUNICATION ENG
University of the East
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