Cris Anthony Manalo
Ajax,ON
Summary
Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
19
19
years of professional experience
Work History
Shift Supervisor
AA Group of Companies
Ajax, Ontario
11.2023 - Current
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Maintained cleanliness and organization of the work area to uphold company standards.
Department Manager
Golden Arches Development Corporation
Metro Manila, PHILIPPINES
11.2005 - 11.2023
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Grew department's team and technical capabilities with hiring and training of talented individuals.
- Recruited and trained new employees to meet job requirements.
Education
Some College (No Degree) -
Technological University of The Philippines
Metro Manila, PHILIPPINESSkills
- Labor and food cost control
- Safety reviews
- Attendance oversight
- Shift reporting
- Training and mentoring
- Sales monitoring
- Inventory control and record keeping
- Document management
- Staff scheduling
- Inventory control
- Production management
Timeline
Shift Supervisor
AA Group of Companies
11.2023 - Current
Department Manager
Golden Arches Development Corporation
11.2005 - 11.2023
Some College (No Degree) -
Technological University of The Philippines