Creveial LeSure
Los Angeles
Summary
Results-driven professional with over 10 years in client relationship management and project coordination. Expert at developing tailored proposals and resolving client issues, enhancing overall satisfaction and driving strategic initiatives.
Overview
17
17
years of professional experience
Work History
Account Manager
Nksfb
Los Angeles
07.2015 - 08.2025
- Directed client accounts and sustained effective relationships with stakeholders.
- Coordinated project timelines and ensured timely delivery of services to clients.
- Developed proposals and presentations tailored to client needs and expectations.
- Conducted regular meetings to discuss project status and address client concerns.
- Collaborated with cross-functional teams to optimize service delivery processes.
- Analyzed market trends and provided insights for strategic planning initiatives.
- Trained new team members on account management best practices and tools.
- Resolved client issues promptly, enhancing overall satisfaction with services provided.
- Managed multiple accounts simultaneously while meeting deadlines.
pic lead waitress
Dennys Restaurant
Angeles
06.2008 - 07.2025
- Oversaw inventory levels, ordering supplies to ensure operational efficiency.
- Conducted regular team meetings to discuss service standards and improve performance.
- Assisted in resolving customer complaints promptly and effectively to enhance dining experience.
- Monitored table turnover rates to maximize seating capacity during busy periods.
- Ensured compliance with health and safety regulations throughout the restaurant operations.
- Resolved customer complaints in a timely manner with professionalism.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
Education
Bachelor of Arts - Bookkeeping & Accounting
Los Angeles Southwest College
Los Angeles, CASkills
- Client relationship management
- Financial reporting
- Project management
- Microsoft Excel
- Team collaboration
- AgilLink
- Datafaction
Timeline
Account Manager
Nksfb
07.2015 - 08.2025
pic lead waitress
Dennys Restaurant
06.2008 - 07.2025
Bachelor of Arts - Bookkeeping & Accounting
Los Angeles Southwest College
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