Crea Neliza Malubay
Calgary
Summary
Developed strong interpersonal and customer service skills in fast-paced, customer-centric environment. Demonstrated ability to handle multiple tasks efficiently while maintaining high standards of quality and service. Seeking to transition these skills into new field, aiming to contribute positively and grow professionally.
Overview
9
9
years of professional experience
Work History
Business Management
Kaylish Collections
09.2021 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Prepared detailed invoices
- Boosted revenue by identifying current product trends and diversifying product offerings.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Launched series of new product styles, conducting market research and adjusting offerings based on customer feedback.
Service Crew Member
Dairy Queen Grill & Chill
08.2015 - Current
- Prepared and promptly served food and beverages to customers.
- Assisted customers with menu selections and answered questions about food items.
- Handled cash and processed transactions accurately at the register.
- Prepared customer orders including food, ice creams, and cake decorating.
Design Consultant and Sales Associate
Sofaland
08.2015 - 01.2018
- Greet the clients in a friendly manner, obtaining their trust while explaining the store values and product specifications.
- Established strong relationships with clients by maintaining communication in person, calls, or email throughout the entire buying process.
- Developed space planning concepts to meet clients' unique needs and preferences.
- Prepared furniture specifications and detailed invoices
Education
Diploma - Interior Design
Visual College of Arts And Design
Vancouver, BC07.2015
Skills
- Efficient multitasking and organization skills
- Proficient in speaking, reading and writing in English
- Experience is using Microsoft applications including Word, Excel and Powerpoint
Languages
English
Native or Bilingual
Timeline
Business Management
Kaylish Collections
09.2021 - Current
Service Crew Member
Dairy Queen Grill & Chill
08.2015 - Current
Design Consultant and Sales Associate
Sofaland
08.2015 - 01.2018
Diploma - Interior Design
Visual College of Arts And Design
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