Carter Seabrook
Sault Ste. Marie,ON
Summary
Dynamic and dependable professional with extensive experience in customer service at SUBWAY® Restaurants. Proven ability to enhance service speed through effective multitasking and time management. Recognized for training team members and maintaining high standards of cleanliness and organization. Committed to continuous learning and fostering a collaborative work environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Bartender/Server
The Corporation of the City of Sault Ste. Marie
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly,
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Sandwich Artist
SUBWAY®Restaurants
04.2018 - 05.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Take-Out Server/Delivery Driver
Pizzatecca
06.2022 - 01.2023
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Offered suggestions based on customer preferences or dietary restrictions when they were unsure about what to order.
- Upheld food safety standards by properly packaging items to maintain quality during transportation.
- Verified orders before handing them over to customers, ensuring accuracy and reducing complaints.
- Streamlined payment processes by efficiently handling cash transactions and operating POS systems accurately.
Education
Bachelor of Science - Applied Psychology
Algoma University
Sault Ste. Marie, ONSecondary School Diploma -
St. Mary’s College
Sault Ste. Marie, ON06.2021
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability and punctuality
- Multitasking and prioritizing
- Dependable and honest
- Efficient work pace
- Continuous learning mindset
- Adaptability and flexibility
References
Derek Walz
Aldine Spina
Hassan
Timeline
Bartender/Server
The Corporation of the City of Sault Ste. Marie
10.2024 - Current
Take-Out Server/Delivery Driver
Pizzatecca
06.2022 - 01.2023
Sandwich Artist
SUBWAY®Restaurants
04.2018 - 05.2024
Bachelor of Science - Applied Psychology
Algoma University
Secondary School Diploma -
St. Mary’s College
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