Team player with a positive attitude. Willing to work outside the day-to-day hours to see that tasks are completed on time. Dependable and honest, knows when to ask for help and always speaks the truth to co-workers and customers.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Technical Sales Mangers
East Coast Docks
01.2018 - Current
Qualified eligible leads.
Met with customers onsite to determine their product requirements.
Built detailed, itemized estimates.
Worked with customers to design a product that met their needs and expectations.
Write SOPs.
Work with dealers to answer questions on products, recommend specific products for specialized applications.
Worked well in a team setting, providing support and guidance.
Proven ability to develop and implement creative solutions to complex problems.
Location Manger
Great Hobbies
03.2004 - 01.2018
Managed day to day operations of retail store.
Oversaw technical support and customer service team.
Was the lead for large mail order portion of business.
Reviewed new products, gave recommendations on new inventory.
Attended sponsored events.
Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Created employee schedules to align coverage with forecasted demands.
Interacted well with customers to build connections and nurture relationships.