Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CRAIG SCOTT

Barrie,ON

Summary

Sales management professional with a strong focus on customer satisfaction and strategic partnership development. Proven track record in retaining key accounts and increasing profit margins through effective product introduction and network expansion. Expertise in pricing model implementation, vendor relationship management, and territory growth in industrial sales.

Overview

31
31
years of professional experience
1
1
Certification

Work History

General Manager

GTT OnSET
Mississauga, ON
11.2021 - Current
  • Developed relationships with key clients to drive product sales and customer loyalty.
  • Conducted product demonstrations to showcase features and benefits to potential customers.
  • Participated in weekly strategy sessions with executive leadership team to brainstorm new ideas for growth initiatives.
  • Communicated with repeat customers to build long-term relationships.
  • Fielded customer feedback and complaints.

Technical Sales Specialist

GTT OnSET
Mississauga, ON
02.2019 - Current
  • Drove B2B sales of heat exchanger and pressure tube tools across energy, manufacturing, and nuclear sectors.
  • Supported clients with tooling solutions and application consulting.
  • Developed technical presentations for client meetings and product demonstrations.
  • Provided expert product knowledge to support sales and marketing efforts.
  • Managed customer inquiries and resolved technical issues effectively.

Sales / Vice President

Commonwealth Manufacturing
Mississauga, ON
06.1994 - 02.2019
  • Manage legacy product lines and client accounts, ensuring continuity of service and strategic growth.
  • Liaise with engineers and maintenance teams to develop custom nuclear-grade tooling.
  • Directed sales, operations, and customer service for CANDU-related tooling and specialty equipment.
  • Coordinated production and delivery of proprietary tube expanders, cutters, bore gauges, and spares.
  • Established long-standing relationships with major utilities, nuclear operators, and OEMs across North America.

Education

Bachelor’s Degree - Economics

Carleton University
Ottawa, ON

Skills

  • Technical sales and account management
  • Business development and market expansion
  • Strategic planning and execution
  • Cross-functional team leadership
  • Customer relationship management
  • Product demonstrations
  • B2B sales
  • Quality management
  • Technical presentations
  • Client support

Certification

  • Emergency First Aid, CPR A, AED
  • WHMIS 2015
  • Workplace Violence & Harassment Training
  • Fire Safety & Extinguisher Use

Timeline

General Manager

GTT OnSET
11.2021 - Current

Technical Sales Specialist

GTT OnSET
02.2019 - Current

Sales / Vice President

Commonwealth Manufacturing
06.1994 - 02.2019

Bachelor’s Degree - Economics

Carleton University

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CRAIG SCOTT