Craig Poitras
Prince George
Summary
Proactive and dependable leader offering 5 years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and clients. Highly skilled in workplace organization and mathematics.
Overview
20
20
years of professional experience
Work History
Transportation Supervisor
Gordon Food Service
10.2019 - Current
- Managed routing, driver supervision and HOS compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
- Fostered a culture of continuous improvement within the team by encouraging feedback from drivers on ways to enhance operational efficiency.
Service Delivery Representative
Gordon Food Service
04.2004 - 10.2019
- Managed multiple client accounts, ensuring the accurate tracking of service requests and deliverables.
- Ensured timely deliveries, maintaining a strong record of punctuality and reliability in service provision.
- Trained new Service Delivery Representatives, contributing to an improved workforce competency level.
- 2 time Gold Club recipient.
- Developed strong relationships with clients, fostering long-term partnerships built on trust and mutual understanding.
- Reduced customer wait times with proactive communication and effective scheduling of resources.
Education
Certification - Driving Instructor
Taylor Pro College
Kelowna, BC08.2023
GED -
College of The New Caledonia
Prince George, BC06.1996
Skills
- Transportation Management
- Route Planning
- Routing
- Vehicle Maintenance
- Accident / Incident Reports
- Driver supervision
- Compliance standards
- Scheduling
- Operations Support
Languages
English
Timeline
Transportation Supervisor
Gordon Food Service
10.2019 - Current
Service Delivery Representative
Gordon Food Service
04.2004 - 10.2019
Certification - Driving Instructor
Taylor Pro College
GED -
College of The New Caledonia
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