Craig Pingle
Peachland,BC
Summary
Strategic, motivated, and dynamic leader with a solutions-oriented mindset. Proven record of achieving outstanding results as a General Manager in the luxury hospitality industry. A storyteller at heart. Firm believer that through challenge comes reward. The sky is truly the limit.
Overview
9
9
years of professional experience
6
6
Certifications
2
2
Languages
Work History
General Manager
Okanagan Crush Pad Winery
4 2022 - Current
- Responsible for all areas of the operation including hospitality, finance & admin, viticulture and sales
- Portfolio includes Haywire Winery, Garnet Valley Ranch, Narrative and Free Form
- Assigned to launching new state of the art tasting lounge, rebranding winery in line with most successful and popular brand, Haywire Winery as well as licensing Garnet Valley Ranch Winery.
Director, Guest Experience
Mission Hill Family Estate Winery
02.2019 - 03.2022
- Managed 8 direct reports in guest facing roles including the Terrace Restaurant, Private Events, Sommelier program, Retail and property operations and maintenance
- Improved bottom line contribution by over $1 million within 3 seasons
- Achieved 4.6 stars in 2021, up from 4.2 stars in 2018 by providing ultra-luxury experiences while remaining engaging and authentic.
General Manager
Sequoia Company of Restaurants
05.2015 - 01.2019
- Responsible for all restaurant operations
- General Manager of Cardero’s in Coal Harbour, The Teahouse in Stanley Park and Sandbar Seafood Restaurant on Granville Island with teams of up to 120 and 6 direct reports
- Helped the company improve top line revenue while creating efficiencies throughout 3 of the iconic properties.
Education
Bachelor of Arts (B.A) - Economics -
University of British Columbia
Vancouver, BCHospitality Management - undefined
Georgian College of Applied Arts & Technology
Barrie, ONSkills
- Operations Management
- Customer Relationship Management
- Team Leadership
- Project Management
Certification
WSET 2 Certificate
Affiliations
- International Wineries for Climate Action (IWCA)- Canadian Ambassador
- Thompson Okanagan Tourism Association (TOTA)- Member
- Summerland Bottleneck Drive Board Member
Timeline
Director, Guest Experience
Mission Hill Family Estate Winery
02.2019 - 03.2022
General Manager
Sequoia Company of Restaurants
05.2015 - 01.2019
General Manager
Okanagan Crush Pad Winery
4 2022 - Current
Bachelor of Arts (B.A) - Economics -
University of British Columbia
Hospitality Management - undefined
Georgian College of Applied Arts & Technology
WSET 2 Certificate
Responsible Service BC
Food Safe BC Certification
Forklift Certification
Franklin Covey Leadership Training
BC Wine Ambassador Level 2
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