Summary
Overview
Work History
Education
Skills
Online Training
Certification
Timeline
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Craig Parcels

Motorcycle Mechanic
Calgary

Summary

Dedicated technician with a proven track record at Blackfoot Powersports, excelling in equipment maintenance and customer service. Enhanced customer satisfaction through effective problem-solving and technical support. Trained new team members, fostering a culture of quality control and adherence to safety protocols. Skilled in electrical repair and committed to maintaining high standards.

Overview

5
5
years of professional experience
7
7
Certifications

Work History

Technician

Blackfoot Powersports
Calgary, Alberta
04.2022 - 09.2025
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Technician

Precision Frameworx
04.2022 - 02.2023
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
  • Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
  • Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.

Technician

Jack Carter Powersports North
03.2021 - 08.2022
  • Enhanced customer satisfaction by providing timely and efficient motorcycle repairs and maintenance.
  • Ensured a safe working environment by following industry safety standards and maintaining clean workspaces.
  • Maintained up-to-date knowledge of motorcycle technology advancements through continued education opportunities and professional development courses.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Operated diagnostic equipment to better educate customers on problems with their vehicles.

Education

Motorcycle Mechanics

AIT Apprenticeship Training
Calgary, AB
05.2001 -

Skills

Motorcycle repair proficiency

Suspension tuning

Computerized diagnostic tools

Vehicle inspection

Dynamometer

Electrical repair

Preventive Maintenance

Quality control

Equipment maintenance

Customer service

Problem-solving

Maintenance and repairs

Online Training

Online training courses completed:

BMW, Triumph, Ducati, Kawasaki, KTM, Honda, Yamaha, HD-Net, Suzuki

Certification

Red Seal Certificate

Timeline

Technician

Blackfoot Powersports
04.2022 - 09.2025

Technician

Precision Frameworx
04.2022 - 02.2023

Technician

Jack Carter Powersports North
03.2021 - 08.2022

Motorcycle Mechanics

AIT Apprenticeship Training
05.2001 -

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Craig Parcels Motorcycle Mechanic