Craig Parcels
Motorcycle Mechanic
Calgary
Summary
Dedicated technician with a proven track record at Blackfoot Powersports, excelling in equipment maintenance and customer service. Enhanced customer satisfaction through effective problem-solving and technical support. Trained new team members, fostering a culture of quality control and adherence to safety protocols. Skilled in electrical repair and committed to maintaining high standards.
Overview
5
5
years of professional experience
7
7
Certifications
Work History
Technician
Blackfoot Powersports
Calgary, Alberta
04.2022 - 09.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Technician
Precision Frameworx
04.2022 - 02.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
- Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
- Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.
Technician
Jack Carter Powersports North
03.2021 - 08.2022
- Enhanced customer satisfaction by providing timely and efficient motorcycle repairs and maintenance.
- Ensured a safe working environment by following industry safety standards and maintaining clean workspaces.
- Maintained up-to-date knowledge of motorcycle technology advancements through continued education opportunities and professional development courses.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Operated diagnostic equipment to better educate customers on problems with their vehicles.
Education
Motorcycle Mechanics
AIT Apprenticeship Training
Calgary, AB 05.2001 -
Skills
Motorcycle repair proficiency
Suspension tuning
Computerized diagnostic tools
Vehicle inspection
Dynamometer
Electrical repair
Preventive Maintenance
Quality control
Equipment maintenance
Customer service
Problem-solving
Maintenance and repairs
Online Training
Online training courses completed:
BMW, Triumph, Ducati, Kawasaki, KTM, Honda, Yamaha, HD-Net, Suzuki
Certification
Red Seal Certificate
Timeline
Technician
Blackfoot Powersports
04.2022 - 09.2025
Technician
Precision Frameworx
04.2022 - 02.2023
Technician
Jack Carter Powersports North
03.2021 - 08.2022
Motorcycle Mechanics
AIT Apprenticeship Training
05.2001 -