Summary
Overview
Work History
Education
Skills
Interests
Timeline
Manager

Craig Mathews

Location Manager
Ottawa,ON

Summary

Dynamic leader with proven expertise in building efficient teams and optimizing operations, notably at Ottawa ParkNFly. Excelled in site inspection and fostering customer service excellence, enhancing team productivity. Skilled in workload planning and communication, adept at driving significant improvements in service delivery and operational efficiency.

Overview

28
28
years of professional experience
2
2
Languages

Work History

Location Manager

Ottawa ParkNFly
12.2001 - Current
  • Built strong team through proactive recruitment and hiring strategies.
  • Optimized transportation routes for equipment and personnel, reducing travel time and costs.
  • Oversaw setup of equipment, ensuring optimal placement for both efficiency and effect.
  • Maintained accurate records of location agreements, schedules, and expenditures for future reference and audit purposes.
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.
  • Responsible for staff scheduling , payroll ( ADP , Synerion ) bus maintenance , gates and ticket spitter maintenance .

Team Leader

JDS Uniphase Corporation
08.1997 - 09.2000
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Education

High School Diploma -

Merivale High School
Ottawa, ON
05.2001 -

Skills

Site inspection

Interests

Sports

Music

Timeline

Location Manager

Ottawa ParkNFly
12.2001 - Current

High School Diploma -

Merivale High School
05.2001 -

Team Leader

JDS Uniphase Corporation
08.1997 - 09.2000

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