Summary
Overview
Work History
Education
Skills
Languages
References
Training
Notablesoftwareprojects
Timeline
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Craig Hodge

Ottawa,Ontario

Summary

Project Manager with proven track record in the software development life cycle. Known for driving successful project outcomes through effective planning and execution. Committed to fostering team collaboration and adapting to changing project needs. Expertise in release management, risk assessment, resource allocation, and stakeholder engagement.

Overview

23
23
years of professional experience

Work History

Technical Project Manager

Magnet Forensics
02.2018 - Current

Support cross-functional teams and tracking Project Milestones

  • Communicating with Engineering stakeholders
  • Acting ScrumMaster for 3 years on multiple Scrum/Kanban projects facilitating all Agile ceremonies
  • Identify and make recommendations on process and team inefficiencies
  • Working with teams to remove impediments
  • Managing Government Incentive Programs SRED and IRAP while ensuring time tracking compliance by the Engineering department
  • Identify and track project metrics
  • Managed full company migration from JIRA Server to JIRA Cloud
  • Creating consistent Jira strategies and Managing blockers
  • Stakeholder management beyond engineering (Prod, UX, Docs, Marketing, Training, Examiners)
  • Facilitate long-term team project goals by ensuring that priorities are clear
  • Sending the Sprint Newsletter out to help connect teams where there will be impact
  • Preparing release builds for live posting and build process strategizing to drive release efficiency

Assistant Football Coach (Defensive Line)

University of Ottawa
11.2017 - Current

Teaching the sport of football to student athletes

  • Improved player skills through personalized training sessions tailored to individual needs.
  • Scouted opposing teams to help build effective gameplay strategies.
  • Monitored students' academic progress and coordinated extra resources for any struggling with classes.
  • Conducted film study sessions with players to review game footage for learning opportunities and improvements.

Senior Software Tester

You.i TV
04.2015 - 02.2018
  • Successfully released 9 applications across numerous platforms and operating systems
  • Cross Platform testing across Game Consoles, mobile handsets, tablets and 10 foot devices
  • Contribute to improvement of testing at You.i
  • Create and maintain testing documentation and records
  • Assist in recruiting and interviewing process
  • Provided test team onboarding training to all new hires and co-ops
  • Work in cross functional agile team and participate in daily scrums and planning meetings
  • Collaborate with teammates and advocate quality throughout the software development lifecycle
  • Use of Appium test automation software

Software Test Specialist

BlackBerry
06.2008 - 04.2015
  • Cross Platform testing across Android, iOS, BlackBerry and Windows
  • Facilitate daily scrums and planning meetings
  • Create and execute acceptance, functional, regression, exploratory, and performance test cases
  • Log defects and assist development staff in troubleshooting/resolving issues
  • Work in cross functional agile team and participate in daily scrums and planning meetings
  • Use of in house test automation software
  • Running weekly triage meetings to manage software defects
  • Create and maintain software metrics
  • Providing weekly status reports on test case execution, results and bug tracking
  • Lead and coordinate test management tools, structure and procedures
  • Battery Performance Testing using Agilent 6705 Power Analyzer

IT Service Desk

BlackBerry
06.2007 - 06.2008
  • Creation and Roll out Ottawa IT Service Desk to provide support to internal employees
  • Single-Point-of-Contact; receive calls, email and walk-up requests
  • Administer Windows Active Directory and Microsoft Exchange
  • BES 'BlackBerry Enterprise Server' Administration
  • Install, upgrade and resolve both hardware and software issues
  • Extensive troubleshooting with all VPN and Blackberry problems

Network Operator

Telus
09.2001 - 06.2007
  • Monitor network and infrastructure using supplied monitoring tools and processes
  • Work in a 24x7x365 rotation
  • Virtual Private Network Administration
  • Identify problem trends and possible solutions
  • Record, track and update calls through internal incident tracking system

Education

Diploma - Network Administration

CDI College of Business And Technology
Ottawa, ON
07.2001

Some College (No Degree) - Criminal Justice

Valdosta State University
Valdosta, GA

High School Diploma -

Fredrick Banting High School
Ottawa, ON
06.1998

Skills

  • Stakeholder Communication
  • Scrum Master
  • Quality Assurance
  • Product Roadmapping
  • Agile project management
  • Software Development
  • Sprint Planning
  • Cross-functional Team Coordination
  • Release planning
  • Root Cause Analysis
  • Risk Management
  • Customer Service
  • Documentation And Reporting
  • Coaching and Mentoring
  • Status Reporting
  • Staff Training

Languages

English

References

Available Upon Request

Training

  • Certified ScrumMaster (CSM)
  • PMI - Project Management Professional course (PMP)
  • JIRA Server Administration
  • Certified Software Tester (ISTQB)
  • Practical Software Test Automation
  • Certified Microsoft Desktop Support Technician (MCDST)
  • LiveLink SuperUser
  • Electrostatic Discharge (ESD)
  • Business Skills for Systems professionals
  • Business information Systems using Unix and Linux
  • System Administration for Netware 4.11
  • Windows 2000 professional and Server
  • A+ Concept and Skills
  • N+ Network Essentials
  • Meeting Maker Administration
  • Solaris System Administration 1 & 2
  • Certified Health & Safety Inspector

Notablesoftwareprojects

  • Magnet Forensics: Cloud Acquire, Field Capture, Remote Acquire, Nexus
  • TV Apps: NFL, TNT, TBS, NBA, Cartoon Network, Disney Channel, YTV, Nickelodeon, Treehouse Go
  • BlackBerry Mobile Apps: BlackBerry Messenger, Facebook, Twitter, Myspace, BlackBerry Protect, Google Talk, MSN Chat, Yahoo Messenger and WordPress.

Timeline

Technical Project Manager

Magnet Forensics
02.2018 - Current

Assistant Football Coach (Defensive Line)

University of Ottawa
11.2017 - Current

Senior Software Tester

You.i TV
04.2015 - 02.2018

Software Test Specialist

BlackBerry
06.2008 - 04.2015

IT Service Desk

BlackBerry
06.2007 - 06.2008

Network Operator

Telus
09.2001 - 06.2007

Diploma - Network Administration

CDI College of Business And Technology

Some College (No Degree) - Criminal Justice

Valdosta State University

High School Diploma -

Fredrick Banting High School
Craig Hodge