Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Craig Hanson

Summary

Dynamic, results-driven professional with a strong foundation in emerging market trends and technologies. Proven ability to thrive in independent and collaborative environments, effectively managing challenging projects that drive growth and enhance performance. Exceptional communication skills foster productive dialogue, while a disciplined and versatile approach ensures alignment with strategic objectives. Recognized for ethical conduct and a big-picture mindset, consistently delivering trustworthy results that contribute to overall success.

Overview

17
17
years of professional experience

Work History

District Manager

Scarborough Spots
05.2021 - Current
  • Oversaw district operations, ensuring compliance with company standards and policies.
  • Developed strategic plans to enhance sales performance across multiple locations.
  • Implemented training programs for managers to improve leadership skills and operational efficiency.
  • Analyzed market trends to identify growth opportunities and optimize product offerings.
  • Established key performance indicators to monitor progress and ensure alignment with business goals.
  • Led initiatives that improved customer satisfaction scores through enhanced service delivery strategies.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Developed engaging video content for various platforms, enhancing brand visibility and audience engagement.
  • Managed project requirements and accomplished objectives by self-monitoring progress and promptly solving issues.
  • Prioritized tasks and carefully managed time to consistently meet delivery dates.
  • Mentored newly hired and junior developers in office and departmental policies and procedures.
  • Developed and maintained relationships with suppliers to optimize procurement strategies.
  • Analyzed market trends to identify cost-saving opportunities and improve purchasing decisions.
  • Negotiated contracts to secure favorable terms and reduce overall expenses.
  • Directed cinematography for diverse film projects, ensuring visual storytelling aligned with creative vision.
  • Collaborated with directors and production teams to establish shot composition and lighting setups.
  • Managed camera operations and equipment selection to achieve desired aesthetic effects in productions.
  • Developed innovative techniques to enhance visual quality and maintain consistency across scenes.
  • Helped to get instagram page to 130k + followers and 11.5 million monthly views

CEO

Sleight of Hand FIlms
04.2020 - Current
  • Produced high-quality video content for diverse projects, enhancing brand visibility and engagement.
  • Managed full production workflow, from concept development to final editing and delivery.
  • Collaborated with cross-functional teams to align video messaging with marketing strategies.
  • Implemented innovative filming techniques, improving creative output and audience appeal.
  • Edited raw footage into cohesive videos, enhancing storytelling and maintaining project timelines.
  • Collaborated with producers to develop creative concepts and ensure alignment with project goals.
  • Utilized industry-standard software, mainly Final Cut Pro for high-quality video production.
  • Led cross-functional teams to deliver projects on time and within budget.
  • Worked with many companies, organizations personalities and businesses. Such as Ikea, Scarborough Town Center, Branded Cities, Scarborough Shooting Stars and more.

Construction Manager

Arrow Workforce Solutions
02.2020 - Current
  • Directed project teams to ensure timely completion of construction projects within budget.
  • Implemented safety protocols to enhance workplace safety and reduce incidents.
  • Collaborated with architects and engineers to develop project specifications and design plans.
  • Managed procurement processes for materials, ensuring quality standards and cost-effectiveness.
  • Oversaw scheduling of subcontractors, optimizing resource allocation for efficient workflow.
  • Conducted regular site inspections to monitor progress and compliance with regulations.
  • Analyzed project performance metrics to identify areas for improvement and implement solutions.
  • Performed routine maintenance and repair tasks on residential and commercial properties.
  • Diagnosed and resolved complex maintenance issues, enhancing overall service quality.
  • Coordinated with clients to understand repair needs and deliver tailored solutions.
  • Improved workflow efficiency by implementing standardized procedures for repairs and installations.
  • Developed strong client relationships through effective communication and reliable service delivery.

Assistant Manager

Vans
10.2014 - 11.2023
  • Led team initiatives to enhance operational efficiency and streamline workflows.
  • Mentored junior staff, fostering professional development and skill enhancement.
  • Developed training materials to improve onboarding processes for new hires.
  • Implemented performance tracking systems, ensuring departmental goals alignment.
  • Analyzed operational data to identify areas for process improvement and cost reduction.
  • Coordinated cross-functional meetings to align strategic objectives across departments.
  • Oversaw inventory management, optimizing stock levels and reducing waste.
  • Enhanced customer service protocols, improving client satisfaction ratings significantly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Assistant Manager

Champs Sports
04.2017 - 09.2018
  • Supervised daily operations, ensuring adherence to company standards and policies.
  • Trained and developed staff, fostering a collaborative team environment.
  • Analyzed inventory levels, implementing strategies to reduce shrinkage and enhance stock management.
  • Led customer service initiatives to improve satisfaction ratings and resolve complaints efficiently.
  • Managed scheduling and payroll processes, optimizing labor costs while maintaining productivity.
  • Conducted regular performance evaluations, providing constructive feedback to enhance employee development.
  • Collaborated with upper management on strategic planning for sales promotions and merchandising displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.

Lot Attendant

Downtown Porsche
04.2013 - 01.2014
  • Monitored parking lot activities to ensure vehicle safety and compliance with regulations.
  • Assisted customers with inquiries, providing exceptional service and support during peak hours.
  • Implemented efficient procedures for checking vehicles in and out, improving operational efficiency.

Student Media Specialist

Toronto District School Board
01.2009 - 06.2011
  • - Operating and maintaining stage equipment
  • - Running the soundboard and lighting board during shows
  • - Set-up and tear down of stage shows

Education

Business - Marketing

Durham College
Oshawa
09-2019

Skills

  • Team leadership
  • Talent acquisition
  • Goal-oriented planning
  • Customer service
  • Professional photography
  • Content creation
  • Post-production management
  • Collaborative teamwork
  • Relationship building
  • Sales team training
  • Staff management
  • Social media strategy
  • Social media content campaigns

Timeline

District Manager

Scarborough Spots
05.2021 - Current

CEO

Sleight of Hand FIlms
04.2020 - Current

Construction Manager

Arrow Workforce Solutions
02.2020 - Current

Assistant Manager

Champs Sports
04.2017 - 09.2018

Assistant Manager

Vans
10.2014 - 11.2023

Lot Attendant

Downtown Porsche
04.2013 - 01.2014

Student Media Specialist

Toronto District School Board
01.2009 - 06.2011

Business - Marketing

Durham College
Craig Hanson